Snapplify User Reviews

Snapplify
Snapplify
Snapplify Pty Ltd

Top reviews

Really bad

I have tried to download my book for school and it keeps saying download corrupted and my storage is not even full i have paid twice for this book it is my social science book and i have updated it it is still not working

Response from developer

That sounds frustrating. We take great pride in our the platform being user-friendly so please could you send us more detail so that we can get this sorted out? (You can use the live chat function on our website or email help@snapplify.com – our team is available 7 days a week.)

Can’t access the book

Absolute rubbish. I purchased my book today that was R549 and once I opened the app again I couldn’t find the book. I’m beyond angry because I needed this book since I’m writing a test in a few days. Fix this right now.

Response from developer

Hi Tatenda. Hope you are well. Our customer service team were able to reach out and assist you with the login to access your book. Please feel free to reach out to our team in the future if you need anything else on help@snapplify.com

Dont waste your time

this app doesnt work well with an iMac. cant see page numbers, cant search keywords without "experiencing an unexpected error", page scrolling is impossible, one day its clicks, the other day it scrolls. only works on iphone, which makes this app useless for students who works from computers.

Response from developer

Hi Meg. You can get the Snapplify Reader Mac version from www.getsnapplify.com This is specifically designed for Mac users. The App Store version is for iPhone and iPad users specifically. You should not experience the issues you have mentioned with the Mac version but feel free to contact us on support@snapplify.com should you need anything further.

Hate it

Do not download Snapplify it is loading my books so slowly it took a week to download

Response from developer

Sorry to hear about this issue you've experienced. We would love to understand your concerns better – please reach out to us via the live chat on our website or by emailing help@snapplify.com? Our customer service team is ready and waiting to sort this out for you.

Rating for Snapplify.

Everyone are always very friendly and helpful. Thanks a lot.

Ina Kruidenier

Response from developer

Hello Ina. Thank you for your positive feedback. We are pleased that you are satisfied with our helpful and friendly support team. Should you require any further assistance, please do not hesitate to reach out on our live chat via our website or email us at help@snapplify.com.

Good

Using it for class.

Response from developer

Thank you for taking the time to leave us such a great review! We’re glad to hear you enjoyed our service. If there's anything else we can do for you, please let us know at help@snapplify.com. Thanks again!

Not good

This app is very frustrating to use and the same goes for the Lapa reading app. Both apps skips the last lines on pages. When you scroll to the next page, the number moves on, but the words all stays the same. It just freezes whenever it wants to. It doesn’t save your last page. It’s nor properly connected, like when I open it on my iPhone and later on my iPad, it’s on different places. When I open the same book on my iPad and iPhone on the same page, it’s completely different. It needs proper work done on this app and I won’t be buying ore books until this can be sorted. I’ve been using iBooks and Amazon free kindle apps and I do not have these problems.
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Response from developer

Sorry about this issue. Please contact us at help@snapplify.com and let us know the issue you encountered. We would be glad to help with this. Hope to hear from you soon.

All my ebooks in one place

Great app that allows me to read all my ebooks in one place, also cross platform access so I can continue reading my books between my iPad and iPhone.

Response from developer

Hi Bobbl, Thanks for your review. It's great to hear you make use of the cross platform features and find it easy to use. All the best and thanks again!

Great eReading Platform

I use the Snapplify eReader to open and read any PDF document from my phone. It works incredibly well and is easy to use.

Response from developer

Thank you for an awesome review, Suhaifa! We really appreciate your feedback. If there's anything else we can do for you, please let us know at help@snapplify.com. Cheers!

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