Needs to be fixed
I haven’t been able to get into my apps for days. It keeps saying not able to communicate. I’ve checked for updates, none. I’ve deleted and redownloaded it like 3 times. No changes. So much for fast and easy.
Doesn’t work anymore
Upon first getting the app it worked fine with minor issues like constant maintenance to website. Then there was an overhaul of maintenance to the website which caused a few late fees as I work two jobs and can’t physically go to the office. Now the app doesn’t work at all- can’t connect to server. Back to brick and mortar drop offs no more convenience here.
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Crashes
This app use to work well but now just crashes over and over when I try to get on it.
Garbage
App is pure trash and won’t even let me log in, no point in it even existing
Doesn’t work at all
Used to work just fine. Hard to navigate, but at least it worked. Now it won’t even open and it’s been nonfunctional for a few months now. . So frustrating for those of us who have opted out of paper billing.
Continually Crashes
This app is disappointing. For months I have attempted to log into the app only for it to kick me out. I have to log in online to view my monthly statements.
PLEASE PROVIDE AN UPGRADE TO FIX BUGS!😣😖😤
PLEASE PROVIDE AN UPGRADE TO FIX BUGS!😣😖😤
Crap
App is basically useless. Every time you try to use it they are performing system maintenance on it! Straight garbage.
Horrible app
I have never in my life tried to use such an inefficient app! This thing is a joke! I literally cannot make any payments from this app, every time i try i get “transaction denied” app constantly tells me to update or use “latest version” even tho none of those exist. And dont get me started on trying to navigate this cluncky out of date joke of an app! This is ridiculous
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Love this app!
I use this app to report outages, view the outage map to see how big the outage is, view my bill, and view my usage graphs to help me manage my usage. It is so fast and easy to do these things and it prevents me from having to call the office and speak to someone in a call center. I do not use this app to make payments because my account is paid by bank draft, so I have no opinion on the ease of use to do this.
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It keeps telling me I need to update, but there is no update
It keeps telling me I need to update the app in order to make my payment. But there is no update available.
When I tried to link to support for help, that page says the page is no longer available.
This is, hands down, THE WORST app I’ve ever used...or tried to use.
When I tried to link to support for help, that page says the page is no longer available.
This is, hands down, THE WORST app I’ve ever used...or tried to use.
