App made by novices..
1) app is constantly telling me to update to the latest version. Even after deleting the app and re-downloading from the AppStore, still the same faulty notification.
2) making payments here is a hoax. Don’t risk your service being shut off. I made payment one week prior to my due date and the app never transmitted the payment to Coast Electric. A confirmation number was given. However, Coast denies receiving payment. Just make sure your payments are via website or phone... not this rookie excuse of an app.
3) the UI and UX is horribly designed. My 3 year old could have done better. Maybe they should hire professionals to design an app properly. This app looks and operates like some high school extra curricular project.
2) making payments here is a hoax. Don’t risk your service being shut off. I made payment one week prior to my due date and the app never transmitted the payment to Coast Electric. A confirmation number was given. However, Coast denies receiving payment. Just make sure your payments are via website or phone... not this rookie excuse of an app.
3) the UI and UX is horribly designed. My 3 year old could have done better. Maybe they should hire professionals to design an app properly. This app looks and operates like some high school extra curricular project.
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Awful
Had to re enter the checking account number every single time even though it’s supposed to be saved. Now...it doesn’t even give the option to pay by checking account now that the app has been “updated”. Makes no sense. Horrible app.
System maintenance
I swear if I didn’t need this app I would have deleted it a long time ago!!!! They are always always always doing system maintenance!!!! My power has gotten shut off multiple times because the app was shut down for multiple days because of system maintenance!!! It’s ridiculous no app I have ever seen in my life has ever had this much maintenance!!! Fix it or I will end up deleting the app!!!
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Unusable
Used to work great for making payments but now keeps telling me “Failed” and I have to call the hotline to make payments.
Clunky, inefficient app
This app is in dire need of an overhaul. A user interface that is not very user friendly. Normally takes me about 10 minutes to remember how to navigate the menus and in which order to submit a payments. In order to bring my prepaid balance back to $25, you have to first make that payment followed by a separate payment to bring the balance up to a reasonable level.
Your checking account number is partially masked with asterisks. A standard user would assume their account information is stored for future payments. You have to re-enter your account number for each payment. Don’t forget to actually SELECT the account you want to make a payment to. It’s not very obvious how to actually do that.
Overall, the app is clunky and inefficient making payments a hassle instead of a breeze. There are many open sources for effective mobile app design. I suggest not settling on the lowest software development bidder next time.
Your checking account number is partially masked with asterisks. A standard user would assume their account information is stored for future payments. You have to re-enter your account number for each payment. Don’t forget to actually SELECT the account you want to make a payment to. It’s not very obvious how to actually do that.
Overall, the app is clunky and inefficient making payments a hassle instead of a breeze. There are many open sources for effective mobile app design. I suggest not settling on the lowest software development bidder next time.
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Just downloaded
I can never go from my email notification to the site, or text message to site for that matter! When I saw this app I thought it couldn’t be worse than that, however, I was wrong. I downloaded it and within a minute of logging in, was able to pay my bill just as quickly! I like this app already!
Pointless
Myself along with a couple coworkers downloaded the app thinking it would be great, all of which have since deleted the app. Works sometimes at the very best; random errors such as server maintenance and incompatibility come up more often than not. In 40 years on this earth, by far the worst company I've dealt with. I DEFINITELY THINK THE APP IS A REFLECTION OF THE COMPANY!
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Can't login
Every time I try to login a pop-up tells me
:
CE On The Go
The version is not compatible
Please click OK to update the latest
version.
:
I click OK and it opens the app store and takes me to this app, the one I already have installed.
👎
:
CE On The Go
The version is not compatible
Please click OK to update the latest
version.
:
I click OK and it opens the app store and takes me to this app, the one I already have installed.
👎
Great
It is a great app!!!
So far so good
You can see all past payments and bills.
