LetterSchool User Reviews

Reviews Summary

Top reviews

I want F-Z and 6-10

I got this version of the game only to realise i only have a b c d and e and 1-5 very disappointed please add f-z and 6-10 please Also when i try to change the language for more letters since i dont have f-z, it didnt work
When i tried to look into buying the full version, it kept saying an ssl error occurred
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Response from developer

Hello! Thank you for bringing this issue to our attention. Rest assured that we are here to assist you. Could you send us a message at support@letterschool.org so that we can help you resolve the issue as soon as possible?

Love it

Really enjoy using this app in my classrooms! A lot of the kids are learning to write their name so it would be awesome to be able make your own words or names to work on as well as the ones provided!

Great game but the cursive is lost

Man, this game was so fun and i loved it :)!
But then when i was trying to play cursive letter school, it kept on kicking me out :(
And then i decided to delete and then reinstall it,... IT SAID "THIS APP IS NOT AVAILABLE IN YOUR COUNTRY/REGION"๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ. WHYYYYY!!! and the app didnt show when i searched it... *sighs*. why...
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Response from developer

Hello! We apologize that we haven't met your expectations. Nevertheless, many thanks for your feedback as it helps us stay motivated to continuously work to improve our app and be the best platform for early life literacy. If you need help with anything, feel free to contact us at support@letterschool.org and we'll be more than happy to assist you!

Not working now. Wants me to purchase it again

I purchased the total package of litter school to use with my special needs students. I have loved and use this map on a daily basis over the last few years. Now all of a sudden today it wants me to re-purchase again it will not open. Such a bummer I have very little motivation to purchase it again and then be blocked out again.
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Sucks so bad!

This app sucks! I canโ€™t cancel my subscription. My son doesnโ€™t want to use it anymore and I canโ€™t cancel.

Response from developer

Hello, Thank you for bringing this issue to our attention. We completely understand how frustrating it must've been for you and your son. Rest assured that we are here to assist you. Could you send us a message at support@letterschool.org so that we can help you resolve the issue as soon as possible?

I like this

No matter which subscription options I try to activate, the App Store says Iโ€™m subscribed yet this app goes back to lite version every time it is closed. From inside the app it randomly tells you there are no valid purchases to restore when the App Store (also open and on the same device) confirms the opposite. Do you know how frustrating it is to have your kid repeatedly coming back to you with technical issues just to draw letters and shapes? Not fun for the kid or the parent. It sounds like many others have the same issue - if youโ€™re going to charge for content, make sure that at the very least your procurement process is bug free, or donโ€™t bother!
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Response from developer

Hello, We apologize for a less than satisfactory experience with us. We'd love to learn more about the issues you have faced. May we request you to write to us at support@letterschool.org so we can work together to find a solution? It would be our pleasure to help you out.

Not what is shown

So back story I have horrible handwriting because when I had a seizures ( I do have epilepsy) my right side would be numb or paralyzed during them ( I am naturally righty) so I had to train myself to write lefty.
I wanted to get the shape down for letters numbers and shapes both print and cursive and you donโ€™t get cursive unless you pay .
I summary DO NOT DWONLOAD
Edit: Developer your really not your case
Edit 2: I am 12 years old and I barely can write
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Response from developer

Hi there! We have free content that allows you to fully test the first 5 characters so that you can see for yourself whether it is something that you would want to pay for. Nevertheless, we appreciate your feedback as it keeps us in tune with what our learners need, want and expect from our service :)

Grating eye candy

Doesnโ€™t honestly seem to make much of an impact. Been using this for a while, find 4yr old enjoys but really doesnโ€™t take much away from it, whereas he seems to retain a great deal more with just ten mins a day or so parent teaching. Also the American pronunciation is really grating โ€œAAAAAYNTโ€ for โ€œantโ€ being a typical example. The app would be slightly more bearable if the instructors could speak English.
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Response from developer

Hello! Thank you for taking the time to write us a review. We would like to know where we have failed to meet your expectations so that we can improve our future releases and be worthy of your 5-star review. Please share it with us at support@letterschool.org, and we will surely be happy to hear from you.

Took the full payment earlier than stated and wonโ€™t respond

Hi

It states there is a 7 day free trial but you took the money after 3 days and now you wonโ€™t respond. Scam

Response from developer

Hello ! Thank you for bringing this issue to our attention. Rest assured that we are here to assist you. Could you send us a message at support@letterschool.org so that we can help you resolve the issue as soon as possible?

Good while it lasted, kinda

Well, I was kinda getting mad because I did not know what I was doing, the game looked different from when I remember, I wish there was an option to change letter school to look like it used to,
So, sorry about the mad review just it would be nice to see the old letter school ๐Ÿซ

Response from developer

Hello, We apologize for a less than satisfactory experience with us. We'd love to learn more about the issues you have faced. May we request you to write to us at support@letterschool.org so we can work together to find a solution? It would be our pleasure to help you out.

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