Adobe Acrobat Sign User Reviews

Top reviews

Dysfunctional app for getting esignatures

It does not work at all. To get an esignature it has a button that says “get app.” First of all, what the heck I’m already in the app it’s supposed to get. Plus the button doesn’t work. It isn’t even clickable or do anything. And if you go to the website to request an esignature on your phone it sends you to this app. Absolutely useless. Who is in charge of this project? Adobe get it together! The only way to use this is to use their website from a computer. I have multiple documents and have been using it for years with my business fine. And the weird part is every year or so I come back to this app. And over some seasons it worked fine. And then other times it has been like this for currently the entire last year or so.
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I can not select documents from OneDrive

Only Grive, Dropbox, no one drive.

Just the website as an app

This is basically the adobe sign website as an app shortcut. Every time I open the app it asks me to sign in. Even if I keep it open in the background. And when I enter my login on the first page it then asks me to re-enter my password for a second time on a new page. Completely crazy and far from a straightforward slick user experience. I expect more from Adobe.
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App simply doesn’t work.

Asks you to sign in twice and then takes you to a desktop version not the app version with a Get App button that doesn’t do anything. Gave up trying.

Logs Me Out Immediately

I’m having a new bug where it says Session Expired almost immediately once I sign in. Previously I could stay signed in, but now I can’t even log in and open a document before it kicks me out. It also started requesting my location constantly every time I go to sign, saying the sender requested it, but I am the sender, and I don’t see any option to not request location. Very annoying. Why is this so hard for Adobe?
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Glitchy!

Great when it works but for no apparent reason it glitches more times than not and says “operation failed” when I try to email a form. Happens on 85% of occasions. Sometimes reloading the app resolved it, sometimes it doesn’t. Very frustrating especially as I pay for Adobe services and need to use this app frequently.
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Opens as Browser In the app

This is useless, why is it opening in the browser form on the app.
I need the sign in person functionality which doesn’t come with the browser set up.

Low functionality - cannot set up e-signature

I have a full fledged Acrobat account which normally works great from a PC desktop. I was on the road without my laptop and tried to use this app to get some documents signed. No joy. This app cannot do it, despite signing in and everything. User interface is horrible. This is going to get deleted.
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Error message on every document

None of the features are functional on this application. I keep getting an error message saying “Unable to send document, operation failed”. More importantly, I am receiving this error when trying for an in person signature. I am mind blown how complicating the developers made this app. In addition, there is no option to connect to OneDrive. All the other drives have an option to connect except for OneDrive. The number one most used cloud storage platform in the world, and the developers did not think to add a connection. Do not waste your time with this app.
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No stars because it doesn’t fill or sign

Or even load the document

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