Updates
Since your last update or my iPhone’s last update it will not open - tried reinstalling app - turn phone off - doing updates and nothing helps
Notifications
Drives me nuts that I can’t delete the notifications. They keep coming back. The mark all read button doesn’t work.
Bugs in last update
Since the last update - I can’t like songs and it doesn’t seem to record that I’m listening for half the day so I get less time record for the listener rewards😡
New update needed
App seems to be having some small issues lately. Song that is playing doesn’t match what it shows is playing off the app. A song will show up on played list multiple times and in a row in mins and not have been actually played for awhile.
App not recording listening time
Since the recent updates every time I listen on the app it hasn’t logged my listening time. Sometimes it will log a few minutes but mostly it doesn’t log anything. I have signed out and back in. Restarted my phone, and redownloaded the app.
Response from developer
Hi there, we would like to help troubleshoot this for you. Please email us at streamapp@hbi.com. Be sure to include the email address associated with your account. We will get back to you promptly and hopefully get this fixed for you. Thank you.
Blank page
After the last update when I go into the app I only get a blank page. It will not work with any of my apple products. ☹️
Response from developer
Hello. We are so sorry about that issue. We have finally tracked it down and squashed it! Please update to the latest version of the app - and let us know if you have any more troubles in the future. Thanks!
Glitchy and No Support
I love KS95, but it will randomly stop playing at times and the alarm clock doesn’t work on my Android. And when I did get it to work on my iPad, I found out that it’s just a regular alarm…I wanted it to start playing the radio station…kind of the whole point of using an alarm on this app right?! When I tried to contact support from the app, it doesn’t actually submit anything. When I click the submit button, it opens up like a share feature, so the button doesn’t seem to be set up correctly. Again, love KS95, but pleaseeeeee update your app with a proper radio alarm clock and bug issues.
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Doesn’t work
Every time I open it it is just a white screen. I’ve deleted the app and reinstalled it and it’s the same thing.
This is a crap app!
This is a crap app!
Response from developer
Hello. We are so sorry about that issue. We have finally tracked it down and squashed it! Please update to the latest version of the app - and let us know if you have any more troubles in the future. Thanks!
Constantly losing the stream
I want to listen to KS95 on the app but I’m continually losing the stream. Any chance you can improve the app so I can keep listening?
Crashing
Lately I have been getting a notification, cannot locate audio source. Which is frustrating
