Checkbook User Reviews

Checkbook - Account Tracker
Checkbook - Account Tracker
Shanghai Fenghe Information Technologies Co., Ltd.

Reviews Summary

Top reviews

Garbage App-total never balance

This used to be a good app but is a garbage now because the account totals never balance, I think because they delete your history entries.

Excellent

Perfect little app:) Very easy to use & aesthetic

So Far So Good

Love this app so far. I have yet to export information for printing. The key thing is that the app is adaptable and requires minimum detail (the date is provided automatically). Retrospective data is easily recorded too. Like I said, love it so far.

Completely broken

I've been using this app for years. It suddenly stopped working on the mac, which I can deal with. I started on the phone, and upgraded to a premium account so I could reconcile across multiple devices. I went into my iPad, entered some data that was entered on Mac and lost somehow, and then went to sync those changes to make sure everything was saved.

IT ALL BROKE. I've lost everything back almost 2 years now. There is no point in trying to reconcile everything to see where the discrepancies exist. Some accounts have duplicates. Others have entries that shouldn't exist, as they were modified YEARS ago. I can't tell what version I'm on. It appears everything stopped syncing, got fragmented across mutliple devices over time, and then somehow all of that got merged into a single save file that now exists on my iPad.

I'm not only upset that I've spent money on this and have to request a refund, but I've lost YEARS of data. I plan out my accounts a year ahead. IT IS ALL GONE AND I HAVE TO START FROM SCRATCH. I'm utterly devastated becuase I have no idea what my finances look like as I'm headed into my monthly reconciliation and bill payment cycle.
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Rating

Does everything that I need it to do simply and efficiently.

Was working

3rd edit: customer service is sooo slow! I’m only using this app now because I paid for a lifetime subscription. When it works it’s good. Expect problems after every update. I lost 5 years of data thanks to their neglect. 2nd Edit: Once again an update came out and the app seems to have crashed. Took forever to get signed in. Had to delete and reinstall app. Now it says my data may have been deleted. Please get this working! I use it daily and have not been able to use it for over a week. Edit: how come the app never works after any updates? Please work out the kinks quickly! I use this app every day. I’m not sure what’s going on with this app. It was working well. I paid for a lifetime membership but yesterday it suddenly asked me to sign in and now I cannot access anything. I’ve never been asked to sign in. It says the network server is not available when I do try to sign in, it will not allow me to create a new account, it will not resend me a password, and it will not allow me to skip this step. There seems to be no customer service. I’ve reached out to them, but have heard nothing back. I like the app when it’s working. Hope they fix this soon!
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Was working

2nd Edit: Once again an update came out and the app seems to have crashed. Took forever to get signed in. Had to delete and reinstall app. Now it says my data may have been deleted. Please get this working! I use it daily and have not been able to use it for over a week.

Edit: how come the app never works after any updates? Please work out the kinks quickly! I use this app every day. I’m not sure what’s going on with this app. It was working well. I paid for a lifetime membership but yesterday it suddenly asked me to sign in and now I cannot access anything. I’ve never been asked to sign in. It says the network server is not available when I do try to sign in, it will not allow me to create a new account, it will not resend me a password, and it will not allow me to skip this step. There seems to be no customer service. I’ve reached out to them, but have heard nothing back. I like the app when it’s working. Hope they fix this soon!
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Great app

Only 4 stars because the updates sometimes screw up your records and you have to rebuild some of it.

Latest Update

Opened the app this morning after updating.
Won’t allow me to add a transaction, keeps saying note required when a note is typed in the note section.
And is working in dollars, even though settings are on English Pounds.
Please sort out.

Data Wiped Out

The last update / operating system update wiped everything out.

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