No store nearby
There is a Russo’s 8minutes from my house, but the app does not recognize it and so I have no way of ordering any pizza from them via the app, and there is no way to scan in the receipt even if I were to order via the website instead. No way to earn points.
Could Not Check Out
Could get order in basket but could not check out for a take out order. The app kept looping back to third party drivers as if my order was for delivery. Tried on iPhone and iPad. Am uninstalling this app.
Clunky
I love Russo’s, but this app is buggy. Although I have a credit card saved into it, when I check that card as my method of payment, I get a message that no method of payment was chosen, so I have to re-enter the card number, expiration, name on card, and security code every time I order. Also, if delivery is chosen, the app doesn’t provide an option to tip the driver, so you’ll either need to have cash on hand to tip or use the app only for pick-up. It definitely needs some work.
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Local stores not available
Only stores available to are Texas stores. Neither of the two Tulsa Oklahoma stores are listed
Won’t let me start an account
It says I already have an account on my email address. To reset password to give email address and they’ll send a reset email The email is never sent so I can’t register an account. I don’t always want to be a guest.
Add your Kingwood location
I live a few miles from your store in Kingwood, TX and it appears that location isn’t on your list. Closest store that pulls up is your one in The Woodlands and says I am out of your delivery area.
Useless app
App is garbage. Keeps giving me a gate code error. Have no idea what it is talking about for a house
Good food, buggy app
Unable to place an order. The app will not process the selection of a particular location. It would be helpful to associate a location with an account profile and use this as a default.
Eternal loading screen
See title
App needs to be redesigned to use location service
Ordered using app. Received call from restaurant saying my apartment is outside their location. Please update your app to check distance of locations and if they fit within your delivery range. I ended up driving to the wrong location and spent an additional 20 min in transit.
