Live Reviews:
Spruce: Cleaning & Chores

Spruce: Cleaning & Chores

Get a clean home, stress free

⭐️4.7 / 5
Rating
🙌3.5K
Ratings
📼5 scs
Content
📦~ in 3 weeks
Updates frequency
🗣❌ unsupported
Your locale

All Versions of Spruce

18.0

January 22, 2024

We’ve swept away some bugs and spruced-up our app’s performance to keep your experience squeaky clean. Love the app? Rate us! Have a question? Check out https://getspruce.com/faqs
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17.3

November 9, 2023

We’ve swept away some bugs and spruced-up our app’s performance to keep your experience squeaky clean. Love the app? Rate us! Have a question? Check out https://getspruce.com/faqs
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17.2

November 3, 2023

We’ve swept away some bugs and spruced-up our app’s performance to keep your experience squeaky clean. Love the app? Rate us! Have a question? Check out https://getspruce.com/faqs
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17.1.1

October 12, 2023

In 17.1.1, we’ve swept away some bugs and spruced-up our app’s performance to keep your experience squeaky clean. Love the app? Rate us! Have a question? Check out https://getspruce.com/faqs/
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17.1

October 6, 2023

Here's what's new in 17.1 Your Spruce home screen is now personalized to you! In addition to still being able to book Housekeeping & Chores services, now you'll find coupons, upcoming/past booking information, customer reviews & ratings, and ways to learn more about Spruce right on the home screen! This experience will gradually roll out over the next few weeks to all of our users. Love the app? Rate us! Have a question? Check out https://getspruce.com/faqs/
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17.0.1

August 23, 2023

In 17.0.1, we’ve swept away some bugs and spruced-up our app’s performance to keep your experience squeaky clean. Love the app? Rate us! Have a question? Check out https://getspruce.com/faqs/
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16.2.1

July 11, 2023

In this release, we fixed a bug that disabled our in-app Customer Service chat feature. Love the app? Rate us! Have a question? Check out https://getspruce.com/faqs/
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16.2.0

June 26, 2023

In 16.2.0, we’ve swept away some bugs and spruced-up our app’s performance to keep your experience squeaky clean. Love the app? Rate us! Have a question? Check out https://getspruce.com/faqs/
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16.1.0

June 5, 2023

Here's what's new in 16.1.0 Help your Cleaning Pro know how to access your home You can now add specified home entry directions when you're booking a Spruce cleaning. We know these directions can change over time, so you can also update your home entry directions on your Profile or while reviewing your Upcoming Booking. We’ve swept away some bugs and spruced-up our app’s performance to keep your experience squeaky clean. Love the app? Rate us! Have a question? Check out https://getspruce.com/faqs/
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16.0.0

May 1, 2023

We’ve swept away some bugs and spruced-up our app’s performance to keep your experience squeaky clean. Love the app? Rate us! Have a question? Check out https://getspruce.com/faqs/
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Price History of Spruce

Description of Spruce

Spruce offers Chores & Housekeeping services. Schedule one-time or recurring services on-demand. Spruce Service Professionals are background-checked, licensed, bonded and insured and ready to tackle your biggest chores. With the Chores features, book fractional cleaning services like cleaning floors, doing dishes, or clearing clutter. You can also add chores to house cleaning services so you can reduce the prep time normally required to get ready for the housekeeper. How does it work? Spruce partners with multifamily communities around the country to bring amenity services to your doorstep. If you live in a Spruce-powered property, simply book your service using the Spruce app. With instant booking and on-demand scheduling, you get the services you need, when you need them. Spruce also offers additional services like Pet Care and Laundry via our dedicated partners available on the Spruce app. Get started today!
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Spruce: FAQ

Does Spruce work on iPad devices?

Yes, Spruce can be used on an iPad.
Spruce Services, Inc. is the developer of the Spruce app.
The minimum iOS requirement: 15.0.
Spruce has an excellent rating of 4.7 out of 5.
The Primary Genre Of The Spruce App Is Lifestyle.
18.0 is the newest version of Spruce.
The most recent update for Spruce was released on July 2, 2024.
The release date of the app was on February 6, 2023.
Suitable for children aged 4 and up, contains no objectionable material.
You can use the Spruce app in English.
Unfortunately, Spruce is not on Apple Arcade.
Unfortunately, in-app purchases are not part of Spruce.
No, Spruce does not support compatibility with Apple Vision Pro.

ASO: Keywords of Spruce

Screenshots of Spruce

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Reviews of Spruce

  • App shouldn’t be trusted just like company shouldn’t be

    This company is absolute trash. My apartment needed to be cleaned after they left. They re-entered my apartment after service was complete. They swept piles of dirt into the property hallway and left it there. They scratched my floors, dusted nothing, and did not treat my items with care. I literally have video proof of EVERYTHING. I contacted the company and the only resolve offered was a $50 credit off my next service. Ummm….no! There will be no NEXT SERVCE! I have contacted our property manager and shown them videos. They are also appalled. I will be contacting the BBB and my bank next if not refunded in full in the next 24 hours. Now to leave reviews on Google and Yelp and anywhere else I can. Beware!! They called me a liar when I have video proof with time stamps. They go by the time stamps of their “staff” in their app. I don’t think the police will agree that their manual timestamps are more accurate than my ring doorbell. Also there is no customer service number and NO ONE WILL CALL YOU. These cowards hide behind an app. I asked for a phone number or for a manager to call me more than once. Want the reviews removed? Refund my money that you have stolen.
  • HORRIBLE Service

    I scheduled a move-out cleaning service a few days before the end of my lease. I instructed the cleaners to gain access from the apartment leasing office. It was granted and a key was given to the cleaners. 20 minutes later, I get notified that the cleaners were unable to unlock my door and said the lock was damaged! Lies! I was there the previous day and no issue. So instead of contacting me or the leasing office for assistance, they just left and notified me afterwards. They wanted to reschedule the cleaning to 5 days later…my lease ends 3 days after the cleaning was scheduled. They scheduled another crew to come the next day. I go that morning to unlock the door for them…zero issue with my lock. I then get a text about 8:45am that they can’t make the cleaning today and want to reschedule for Tuesday. When you hire a company to do a job, you expect them to do it. If there’s an issue with gaining access, wouldn’t you contact either the leasing office whom a key was given, or the person who hired you??? Never use this service. They will lie and cancel on you!!

    Developer Response

    We're sorry to hear that your experience with Spruce has fallen short of what we aim to deliver. If the Spruce Cleaning Pro assigned to your home is delayed and unable to get to you within our arrival window, we first try to find another Pro who can come instead. If we cannot free up someone else, we offer to reschedule your clean at the earliest opportunity. We understand this wasn't a suitable solution for your needs and our team did our best to make things right with a refund. We sincerely apologize for the inconvenience caused.
  • Very unimpressed

    I normally don’t hire cleaning services because I’m capable of doing it myself, but my job is very demanding so I don’t have much free time. When asked for Spruces services, I expected them to do what I paid them to do. They were only at my place for five minutes (I know because I have a Ring doorbell) when they left saying they wouldn’t do the job because it went against their guidelines. Despite the few areas they wouldn’t clean, I would have at least expected them to clean the rest of the areas of my apartment. If they had done that and told what they did and didn’t do, then I wouldn’t mind. But the fact that they took a glance at what they had to clean, decided “I’m not doing it”, and then left is what I call disappointing service. I did get my money back, but I’m never hiring their services again.

    Developer Response

    Thank you for reaching out with information about your clean. We are sorry we couldn’t meet your request for cleaning your home. The cleaning tasks in each service are outlined in app and online to clarify the service you will receive from our pros with each clean. If the scope of the needs of the home falls outside of our services, we will need to cancel the service for the safety of our team. We are sorry to be unable to meet your expectations in this regard.