Free
![BeyondTrust Support](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/df/f0/95/dff09504-09c5-90fa-4f2b-ddbac8f63167/AppIcon-1x_U007emarketing-0-7-0-85-220-0.png/100x0w.png)
BeyondTrust Support
Powered by Bomgar
⭐️3.3 / 5
Rating
🙌40
Ratings
📼2 scs
Content
📦~ in 4 months
Updates frequency
🗣❌ unsupported
Your locale
- Versions
- Price History
- Description
- FAQ
All Versions of BeyondTrust Support
2.2.19
May 28, 2024
* Bug fixes
2.2.18
June 6, 2023
* Bug fixes
2.2.17
June 29, 2021
* Bug fixes
2.2.16
March 18, 2021
* Bug fixes and performance improvements.
2.2.15
December 10, 2019
* Bomgar iOS Customer Client is now the BeyondTrust iOS Customer Client.
* Bug fixes and performance improvements.
More2.2.14
August 20, 2019
Bug fixes and performance improvements.
2.2.13
March 26, 2019
* Improved the screen sharing performance and experience.
* Resolved issues and made additional enhancements.
More2.2.12
December 5, 2018
If deployed through an MDM solution, the Bomgar site URL can be defined and optionally set as Ready Only.
More2.2.11
September 20, 2018
* Support for iOS 12
* Updated the screen broadcasting workflow
* Removed co-browsing functionality from the app
* Bug fixes and performance improvements
More2.2.10
February 2, 2018
Bug fixes and perfomance improvements.
Price History of BeyondTrust Support
Description of BeyondTrust Support
You can dramatically broaden service desk reach with the new BeyondTrust iOS Customer Client. Employees and end users with popular iOS-powered mobile devices can get the fullest support they need to be more productive while mobile. Support reps can securely chat, co-browse a web site or app on the end user's mobile device, view screen shots that the end user captures, and even push status updates to mobile employees and end users right from the BeyondTrust Rep Console.
Feature Overview:
• Secure Session Chat – Use BeyondTrust to chat in real-time with mobile users to better understand the issue, transfer files, and view the device’s system information.
• Screen Co-Browsing – Support reps using BeyondTrust can see the same web sites and web apps that the end user is actively viewing on their mobile device, offering immediate guidance to troubleshoot the issue.
• Screen Snapshot Viewing – End users can share captured screen shots of issues with their support rep, to further collaborate on the challenges they may face with their mobile device.
• Push Web Updates – Support reps can push URLs to end users containing key status updates and system configuration profiles to rapidly resolve the issue.
Note: The BeyondTrust iOS Customer Client works with existing BeyondTrust installations with version 15.2.1 or greater and support sites with trusted CA-signed certificates.
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BeyondTrust Support: FAQ
Yes, BeyondTrust Support is compatible with the iPad.
Bomgar released the BeyondTrust Support app.
The minimum iOS version for the BeyondTrust Support app is 16.0.
The overall rating of BeyondTrust Support is 3.3 out of 5, which is okay but could be better.
The App Genre Of Beyondtrust Support Is Utilities.
The newest version of BeyondTrust Support is 2.2.19.
BeyondTrust Support’s latest update was rolled out on July 2, 2024.
The app was launched on February 6, 2023.
Family-friendly content, no mature themes or violence.
The BeyondTrust Support app is now available in Dutch, English, Finnish and 10 more.
Unfortunately, BeyondTrust Support is not on Apple Arcade.
Unfortunately, in-app purchases are not available within BeyondTrust Support.
Unfortunately, BeyondTrust Support is not optimized for use with Apple Vision Pro.