Leave a Review Jigsaw Puzzle Pro
Changes
I get fed up when I have been using an ap for years then suddenly everything changes without the option to keep the previous.
Also these promises of winning things never seem to be available however many puzzles are completedDeveloper Response
Hi there, thanks for reaching out! We're happy to help! I'm sorry to hear that you're having issues with the app. Our team needs info from your device to help. Please open the in-game Settings page, select Help & Support and Contact Us with your ID MW-924382 so our team can take a look. We look forward to hearing from you!Must say I hate some of the new changes
Where did the option to change puzzle box vs border size go? Can’t find it anywhere. The default border is waaay too large and the puzzle area waaaay too small for me. Please bring back the option to change them.
My biggest beef is how the pieces are scattered all over the border, or are all put in one tray when starting a new puzzle. So tedious to rearrange them so I can start play. Much more time consuming than previously, when most of the border pieces were in the puzzle area itself.
I used to look forward to playing, but now I dread having to deal with these new issues. Please return to previous procedures, so I can enjoy playing Pro again. I’m begging you!Show lessDeveloper Response
Hi there, Thanks for the review. We appreciate your feedback regarding the latest version of our app. Our team is always looking for ways to improve our apps, so thank you for taking time to leave a review. Please Contact Us with any additional suggestions or feedback you have to share with us. Thanks for playing!Great app gone bad
Years ago l bought the paid version to remove the ads, but that no longer is the case, pop-ups constantly ask if you want to watch an ad for coins. There is no way to turn off the ads for ads permanently. When you first open the app you need to close at least 3 offers before you can even make a puzzle and after completing every puzzle you get 2 more offers. A daily pop-up even asks if you want to pause pop-ups for 30 days and regardless of saying yes nothing stops them. I’m getting tired of dodging ad offers just to make one puzzle, it’s taken all the relaxation and fun out of what was once the best puzzle app available. I feel they stole my money with a false promise of no ads just puzzles. May 2024 update is too confusing and disorganized.Show lessDeveloper Response
Hi there, thanks for reaching out! I'm sorry to hear that you're having issues with our in-game messages. Our team needs info from your device to help. Please open the in-game Settings page, select Help & Support and Contact Us with your ID MW-1254495 so our team can take a look. We look forward to hearing from you!