Very good
Amazing as always
Driver doesn’t use indicators and uses phone while driving
They have an amazing driver who was the reason why we were coming back for years.
Unfortunately, their other “professional” driver doesn’t use indicators at all and uses phone while driving. That’s unacceptable, sorry.
Unfortunately, their other “professional” driver doesn’t use indicators at all and uses phone while driving. That’s unacceptable, sorry.
Good cars, poor app
Use 500 cars often. Good drivers and nice clean cars. Sometimes late, so book earlier than needed. (They don’t show up 10 mins early like some companies) BUT the app hasn’t been updated in years and needs a serious refresh. I end up phoning when needed instead of the app.
Jeez
The company is fine, the app is so bad that I'll use a different company
Charges more after journey complete.
Plus: - good driver, good journey
Minus: - Quoted £8 for the whole journey. After journey completed, I was charged £13 for the same journey.
Rung them and Saj said the quote was only for part of the journey and I was charged more and that is what they do.
Suggest you avoid the company.
Minus: - Quoted £8 for the whole journey. After journey completed, I was charged £13 for the same journey.
Rung them and Saj said the quote was only for part of the journey and I was charged more and that is what they do.
Suggest you avoid the company.
Shame
Used to use all the time now app just does not work . User not recognised. Incorrect password. Just invites to call so I just call another company
Doesn’t work
User unknown. Doesn’t work.
Useless
Absolutely useless! Can login on the Web but cant on the app....
Updated and better than ever.
Whilst the app received a major update recently which required me to create a new account the updated version is better than ever (and actually now tells you the cost within the app). Like UBER for Reading except you’re using a local taxi company. Highly recommended.
Updated and now my user is unknown
Used this app a lot. This update and I cannot login and the forgotten password option says my email is an unknown user! Rubbish
Waste of time
App not up to date with taxi times, registration nightmare: over an hour I waited for registration text.
Issues
Great idea but had three problems. 1) Taxi didn't turn up twice. 2) 7 seater ordered, 5 seater turned up. 3) Cancelled via app, but taxi turned up. Said I didn't cancel. Full fare charged! Used them for 13 years prior to this. Never again.
Been using for 2 years now
Been using this app and company around 1-4 times a week for nearly the most part of 2 years now I believe. Generally a really good company and a good app to use, drivers are really good too.
The app:
- Easy to book and pre-book taxis
- Can let a friend track you
- Can pay by card through the app or cash to driver
- Estimated pickup time is accurate
- You can't leave reviews for drivers though, the link has never worked for me.
The drivers and company:
- Quite pricey compared to other companies (I think it's £3 more than Uber) but the cars are nearly always spotless, comfortable and the drivers are usually very welcoming and chatty
- Only had an issue with 3 specific drivers I can think of in 2 years, I would've reviewed them but like I said the link won't work.
- Very quick pickup from central reading, drivers know their way about really well too.
- Company is mostly used for transport from airports and such from what I've heard but they're perfectly happy to drop me off home from work very frequently
- Really safe environment in my opinion, never felt worried.
Hopefully will keep using this company for years to come! Definitely recommend them to anyone needing a taxi journey within Reading.
The app:
- Easy to book and pre-book taxis
- Can let a friend track you
- Can pay by card through the app or cash to driver
- Estimated pickup time is accurate
- You can't leave reviews for drivers though, the link has never worked for me.
The drivers and company:
- Quite pricey compared to other companies (I think it's £3 more than Uber) but the cars are nearly always spotless, comfortable and the drivers are usually very welcoming and chatty
- Only had an issue with 3 specific drivers I can think of in 2 years, I would've reviewed them but like I said the link won't work.
- Very quick pickup from central reading, drivers know their way about really well too.
- Company is mostly used for transport from airports and such from what I've heard but they're perfectly happy to drop me off home from work very frequently
- Really safe environment in my opinion, never felt worried.
Hopefully will keep using this company for years to come! Definitely recommend them to anyone needing a taxi journey within Reading.
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Great app
This is probably one of the most useful apps I have. If you live in Reading in the UK and use minicabs, you need this app. Easy to book, shows where your taxi is in real time, estimated time of arrival, text messages or emails notifying when it has arrived to pick you up. Very good.
Excessive card charges
No way to see how much it will cost before pick up and on arrival I was given a choice of £15 cash or £19 card...Really?
Great App and Simple to Use
Really great app, used it a couple of times and works perfectly. Great idea.
Excellent App. Well done
Easy to use app. Can track my vehicle. A++
Very useful
That's all
Very handy service
This app makes it easy to book a taxi from your location or entering an address; you can choose an immediate booking or make one for a future time. There is a credit card option but I couldn't get it to save my details so payed cash instead, which wasn't a problem. Crucially, the taxi turned up exactly as booked very early on a Monday morning!
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Doesn't work any more
Shame - it used to work but for weeks it just synchs with server and times out. Address search doesn't work and there are no payment options so it's not usable at all. Used to be good.
