Leave a Review Midtown Comics
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Would you believe I’ve waited years for an account fix?
I messaged technical support about an issue accessing my account on the app probably 2 years ago now and after they attempted to resolve it they said it would be escalated. I’ve emailed asking for an update probably every week initially but spreading out to every few weeks since. After a while they stopped responding to my inquiries on what the issue was and when it would be fixed. I would have at least preferred at “due to xyz reason we cannot resolve this issue” response but it looks like that’s not happening. Unfortunately they still get money from me as otherwise navigating on the laptop is still more convenient than my local comic book store.Show lessNess1029
three years out of date
Last time this app was updated is three years ago and needs to be updated, even back then iphone screens were larger than the 4” standard when this app was released.
while the app works it may not work at a later date. all it needs is a screen size change and some tweaks as some reviewers noted no need to get fancy or what have you. just some modern features and compatibility to screen sizesShow lessquizdragon42
Finalizing my purchase
The app is great. But every time I go to place my order. There’s a problem. It’s always some kind of error. I’ve tried for weeks. Even lost the discount rates. From 35% to 10%. I even asked a guy at midtown comics and he couldn’t help me.Height stick
Phenomenal
I cannot say enough great things about this app, it’s ease of use, functionally, constant updates on products, etc… If you need to contact any of the stores or general customer support, you’ll encounter exceptional service from knowledgable, passionate people. I truly couldn’t be happier. I live in Washington state, have TONS of other online and brick & mortar comic book shop options… I choose to get my comics from New York. From Midtown Comics. Give it a try, you’ll be glad you did!!Show lessNavydoc78
Dont leave your cart
It’s ok except for the fact that if you leave your cart for a few days and then decide to checkout, if an item is no longer in stock it just gives you an error but doesn’t say which item. So then you have to make a list and then go through every book again until you find which item went out of stock.Show lessBubbapoundcake
Don't download for the discount
If, like me, you downloaded this app because you saw their ad promising 20% off your first order, don't bother. What they don't tell you in the ad is that if the book already has a discount...and they're all usually already "discounted"...you will not be given 20% off. And if they happen to ship you a damaged book? Well, that's going to cost YOU to ship it back since they won't pay for return shipping. Avoid this app and avoid this company.Show lessSplendidmike
Could be better…
I use the iPad app for the site but the app isn’t made for usage on an iPad. It appears to be made for iPhones/smartphones. But regardless, the app does give me the info I need. So it’s ok..visiting the webpage is a much nicer experience than the app on the iPad/tablet. I hope there will be a change to the foreman. If not, it still provides information.Show lessCAndS75
Great app
I love this app so much, it really makes comic buying a lot easier to do. I can narrow my search to be able to find the specific title I’m looking for and with each search it gives you the option (if there is one for that title) to search for the comics they have or the graphic novels. It really saves you time especially when you know exactly what you are looking for. Overall the app is really easy to use and checkout is really simple.Show lesskni44ght
Great selection HORRIBLE quality control!!!
I have spent more money here in the first month of becoming a member than I’d care to admit and the selection is awesome. However I pay for NM comics every single time and nothing less but constantly received torn, dinged, creased, and defective comics. The only option Midtown offers is 25% off or ship it back at your expense. Now I’m not an un-reasonable person if it’s a 4 dollar comic and this happens once in a while no big deal but when I’m paying $30-$150 for a variant 25% off is not acceptable and neither is shipping it back at my expense when it’s happening more often than not. Who is in charge of quality control that they see someone pay for a near mint comic and they bag a book with a tear? So sadly for midtown I will be taking my large bills to a company that ensures valued customers who are spending a lot of money are taken care of.Show lessLucidZimzallabim
Convenient
The app is great for searching and placing orders. There are few things that could be improved or added. Covers should be visible in your cart. This would help prevent ordering duplicates in different orders. It would also be great to get a warning when ordering duplicate issues. Something simple like “it looks like you may have this already”. Lastly, the user interface is from a very early iteration of iOS. Updating the UI may help with the above feature requests. All and all the app does it’s job and could potentially be so much betterShow lessDLeM
