Independence Bank User Reviews

Independence Bank
Independence Bank
Independence Bank of Kentucky

Top reviews

Leave a Review Independence Bank
  • Never opens

    I think the app opens on every 10th try. For example, not once this week has it opened for me. The worst part is I no longer expect it to open when I try. I’m now just curious to see if it will. Please fix it!!
  • Stuck in Loading

    Over the past several weeks I have not been able to use the app due to nothing more than a loading screen and the only remedy I have found is to delete and reinstall the app itself. It is quite frustrating and should be a top priority in any coming update.
  • Bank

    This app is crap. And never stays updated. The bank are crooks. I have banked here for less than a year and it has been the worst bank I’ve ever used. I decided to use this bank as it was the closest one to me at the time. Yeah don’t make my mistake. Costumer service is awful. I would recommend keeping your money in a cookie jar, or even in your underwear. It’s much safer than putting any money into this bank. The one star reviews normally carry a lot of weight with them, for good reason. Maybe on day this bank will care about its costumers but it is not 2020.

    Update:

    Can’t give negative stars but if I could, this would be the app to get them and the bank. The app never stays up to date, your balance is never your actual balance. They can’t keep up with their charges or deposits. Some transactions will be “pending” for over a week. I’ve never had a bank as terrible as this bank.
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    Developer Response

    Could you please contact us at publicrelations@1776bank.com?
  • Not very stable

    This app is good if it’s working but it goes down a lot. Since the most recent update it won’t even load. I just deleted it and I’m re-downloading it in an attempt to get it to load.

    Developer Response

    Were you able to get logged into the app? If you're still experiencing issues please feel free to give us a call and we will get you squared away! 1-877-621-1776
  • Independence Bank App

    Updated my app and it hasn’t worked since the update. Very annoying to not be able to log in and check balance.

    Developer Response

    Were you able to get logged into the app? If you're still experiencing issues please feel free to give us a call and we will get you squared away! 1-877-621-1776
  • Works great

    Awesome app very user friendly
  • Superb technology at your fingertips!

    This app redefined monile
    Banking! P2P is easier than any other banking app I’ve had. Bill pay, transfers, financial tracking- This Independence Bank app has everything I need, right here, literally in the palm of my hand!
  • Clean and Easy to Use!

    This app is clean and easy to use. Everything is laid out in a way for you to find what you’re looking for, and access the features you will use the most quick and conveniently. Love the personal finance manager and the ability to have a snapshot view of my finances in one place!
  • Love the new app!

    Great update - love all the new features.
  • Great App

    Love the new look of this app. Great financial features for everyday use.

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