Avoid this app!
This app has major known faults, yet it has not been repaired for weeks (Aug. 2023). Avoid downloading until it is fixed.
Current, paid-up subscribers cannot advance beyond the second page of the e-edition. Despite multiple phone calls to online support and individual N&R staff members over a period of more than two weeks, this access problem has not been solved. Email contacts with staff have been ignored. One online support person acknowledged the issue but had no plan for addressing it.
Considering the current diminished state of print journalism, it seems the least a publication can do is to allow those who have already paid for the service have access to it!
Current, paid-up subscribers cannot advance beyond the second page of the e-edition. Despite multiple phone calls to online support and individual N&R staff members over a period of more than two weeks, this access problem has not been solved. Email contacts with staff have been ignored. One online support person acknowledged the issue but had no plan for addressing it.
Considering the current diminished state of print journalism, it seems the least a publication can do is to allow those who have already paid for the service have access to it!
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Response from developer
I am sorry to hear that you are having a trouble accessing and using our app. Please email me at csc-digital-escalations@lee.net with the details of your issue and I will look into it. We value our subscribers and want you to have the best experience possible.
