The State News User Reviews

Top reviews

The worst app ever created by humankind

You get the same headlines three days in a row. App is not updated. I’m a paid subscriber. I am canceling my subscription. This is a horrible app supporting a horrible “newspaper”. This offering is unfathomable!

Finally, if you expect push alerts to take you to the headlined story, you are mistaken. The IT people operating the news content at The State Newspaper are not paying attention, or they are incompetent. by the way, this is an ongoing problem of several years duration.
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Response from developer

Update the app to the latest version 9.1.6.

New layout for e-edition…

is a step back. I like the e-edition to have the layout of a “newspaper.” I called a rep and long story short, she said it would have that newspaper layout on days the paper is actually printed; Sundays, Wednesdays and Fridays. Hasn’t happened.

Response from developer

Please delete and reinstall the app version 9.1.3 this should correct the issue.

Digital Update?

The only days the app will display a “newspaper” e-edition image is on Wednesdays, Fridays and Sundays? Is that a good guess? And that’s because those are the days it is being printed? I’m sure I’m not the only one that is disappointed with this “update.” I chose the newspaper layout in settings, but of course, it doesn’t work.
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Response from developer

Please delete and reinstall the app version 9.1.3 this should correct the issue.

The worst app ever created by humankind

Push alerts absolutely do not bring you the article referenced. let me put it more clearly, the push alert feature is abysmal. I swear to God, I have never seen an app this poorly developed. For God’s sake, you can’t hire somebody who knows how to develop information technology applications?

Response from developer

Update the app to the latest version 9.1.6.

Excellent app

Very grateful for the app though I don’t pay for a subscription. Why you ask? Same articles are free elsewhere.

Push Alerts Do Not Work!

I wouldn’t be so critical except that this problem has been going on for years. You get a push alert, you tap it, and you don’t get the push alert story!

I’m deleting this app. It’s worthless. Now the newspaper wants to charge you $70 bucks per month for this crap. This is outrageous.

Response from developer

Update the app to the latest version 9.1.6.

Frustrating

I deleted and re-download the app hoping it would help, but it doesn’t. As a digital subscriber, I opted to first see the updated news, and click on to the e-edition. My Home Screen repeatedly pops up “error fetching feeds”, and “pull to refresh”. What does that even mean?

Response from developer

There is bug where Private Relay is interfering with the app's ability to fetch feeds. Our development team is working to fix this issue. In the meantime, disable Private Relay and the news feed should reappear. Click on Settings > [your name] > iCloud > Private Relay.

Works ok but too many ads

I had a paid subscription to the paper but was still bombarded with advertisements while using the app to include full screen ads.

App crashes intermittently and sends tons of data out while using.

Would suggest they quit trying to monetize paying subscribers the app, real turn off.

Response from developer

Thank you for your feedback, we will share this with our team. To resolve the loading issue, try clearing the cache on the app, and then delete and reinstall. If the issue continues, please provide screenshots and email them to mobile-team@mcclatchyinteractive.com for further assistance.

Print problems

The right hand sides of the “Jumble”, the daily “Sudoku” and the “Seven Little Words” are cropped. The puzzles should be centered. Also, why can’t the puzzle sizes be controlled? The device for selecting text size has no effect. Please adjust.

Response from developer

We are sorry to hear that and thank you for your feedback. Here are our FAQs to help with navigation https://www.thestate.com/customer-service/app-faq/ or send us an email at customerservice@thestate.com for assistance.

Lousy App

This app crashes frequently. The news content is often several days old and no longer accurate, and you are limited in the amount of free content you can read before being asked to purchase a subscription. As a lifelong resident of Columbia, SC, and a former subscriber to The State, I still enjoy reading the publication, but only minimally slow. The State is not the publication it used to be. And here’s a news flash for The State: People don’t have to pay for news anymore.
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