Leave a Review Greenwheels
Have they gone out of business?
Signed up for an account, provided PII and biometrics, and paid the deposit. However, there are no cars available anywhere in the Netherlands. If you close, take down the app and don’t take my money. I can’t reach anyone via customer service. Livid!RDanFG
Developer Response
Hi, Can you contact us through our contact form? Unfortunately we had an outage last weekend which caused that customers weren't able to see our cars through the app, but this hould be fixed right now! We'd like to hear from you! ^TeamGreenwheelsUseless app will ruin your day
Reserved a car but it wasn’t at the specified location (or anywhere nearby). Couldn’t get logged into the app to change to another car so now we’re stranded. Not possible to get through to customer service on the phone (line disconnected from hold). Even the email submission on their website wasn’t working. Really looking forward to sorting out the mistaken charge that will inevitably end up on my credit card.Show lessJeremyM34
Developer Response
Hi Jeremy, As a first, my sincere apologies for the inconvenience. Could you please send us an email using the link below? We can then immediately help you further regarding your reservation that you have not been able to use. Could you also let us know in the email which phone number you called as we are available 24/7? ^AchrafApp is buggy
De service is prima- maar de app is slecht. Hij heeft heel veel foutmeldingen. Vandaag kan ik hem weer niet openen en het het enige wat ik kan doen is de app verwijderen, opnieuw downloaden en opnieuw proberen. Erg frustrerend.mikewest71
Who does your ux?
Terrible UX.
Get rid of shake to talk.
Include map of car location in sensible spot.
Super slow to load. Intro videos are annoying and kill speed.
Where is cancel reservation?ams-markus
Perfect for us. Even as primary car so far.
Seems a perfect solution for us. Its a 5min walk from our house. Whenever we needed a car, so far 5 times in the last 2 weeks (which is when we joined greenwheels), a car was available.
This experience stopped us from getting a second car. We have a car but cant drive it yet, as we brought it as part of our international move. We still have to finalize the paperwork before we can drive it. So thus far we have been using greenwheels as our primary car. Even that works for us.
The small car works perfect for short trips. For long distance, i wished we could get a bigger car. In fact, i wiuld not mind adding our own car to the greenwheels pool.Show lesswilbertdg
Great service. Buggy app
I love the service. Don’t get me wrong when giving them only 3 stars. That is only because they have recently revised the app and it is very buggy. Crashing often, the workflow is far from optimal and overall it should be easier to book and rebook the same cars. It’s confusing that once a trip started you still see a Open Car when actually you want to close it and return the car. All and all great service but the app needs an overhaulShow lessyoss2
Not working registration
Hey , fix the phone number inputvalleyHor
