STILL NOT optimized for iPad Pro
I would love it if the developers could contact me so I can send screen shots of what the app looks like on my end, because it seems like they think it works fine for the iPad when it definitely does not.
Response from developer
Hi, We've just rolled out changes to address the image quality - this was related to some new security settings on our video player, and has been fixed. The Drawing PDF is not meant to be used in the Drawing Pad - it's simply a PDF for students who wish to print out the images and draw on paper (we had several requests for this feature, so that's what the PDF is there for). Regarding the back button - please email us at support@drawittoknowit.com so that our engineering team can have a look at it. We certainly don't want users to have such a frustrating experience in our App, which distracts from its educational mission.
Nearly great
Response from developer
Hi, we're rolling out a totally revamped Drawing Pad this summer (2020), and hope that you'll be able to check it out!
Quality
Needs tracing feature
1. Tracing would be TREMENDOUSLY helpful. As in, when you are showing the video in tutorial mode, have the background slightly lighter so that you can follow along tracing without being distracted by the provided text.
2. The thinnest option for the writing is still a bit pixelated/not as clear as it should be.
3. Allow for creating a study plan from various courses (I bought the medical student pack, so let me mix board prep and the integrated endocrine course).
Response from developer
Thanks for leaving such detailed feedback and useful suggestions! We will look into creating a less opaque tracing image and allowing for Study Plans that incorporate tutorials from different courses - and, of course, we'll look into the sharpness of the writing tool!
This is a scam with auto renew. There is no delete auto renew button
Ince they have access to your account,they will get your money wether you want it or not.
Response from developer
The instructions for how to cancel your subscription and request a refund are available on our FAQ page, and require that you go into your iTunes account. These instructions are also provided by our customer support team to those who email us regarding cancellation. Apple does not provide us access to your iTunes account or we would do this on your behalf. If the "cancel auto-renew" button does not work during checkout, please contact us, as this button is meant to protect customers from subscriptions they do not want.
iPad Pro
Needs updating
Response from developer
Hi! We've just rolled out some changes that fix this, and you can now use the Drawing Pad over the Video Player! Hope that helps, but, if you continue to experience issues, please email us at support@drawittoknowit.com
Good
Small, but annoying issue issue: when going to search something, as soon as you start typing the search bar jumps to the middle of the screen and you have to click on the search bar again to carry on typing.
Can’t hear
Response from developer
Hi, please see our FAQ page on audio issues - this has to do with iOS settings. https://drawittoknowit.com/faq/about-draw-it-to-know-it/videos-in-the-i-os-app-do-not-have-any-sound
