Leave a Review HDFC ERGO Insurance App
Easy to use
Easy to use.Vishal Amin
Disappointed with Limited Login Method
While app prides itself on a streamlined mobile number login, the decision to exclude email login options is perplexing. In an age where email addresses are integral for communication and account recovery, the app’s singular focus on mobile numbers feels restrictive.
The real letdown comes when attempting to update your mobile number. Despite the initial online allure during the insurance purchase, users are now required to physically visit a branch for a seemingly routine task. This not only contradicts the app’s digital promise but also adds an unnecessary layer of inconvenience.
The absence of a customer care option for mobile number updates is a glaring oversight. For an app that emphasizes mobile-centric access, the lack of a virtual solution for an essential account detail raises questions about user-centricity and adaptability.
As a nri customer, i lost access to my mobile number and now i have no other option to login , customer care people have no clue about application and asking to update details going to nearest branch.Show lessMangobajito1
App is very slow and buggy
App is slow and laggy. I was not able to put an underscore in my email ID !! It allowed me to put other symbols like dash : hyphens but just did not take underscore !!
Also it does not open up various links when I click even on the Home Screen like adding a medical policy to my profile.BireswarSingh
Developer Response
Hi Sir/Ma'am, We apologize for the uncomfortable experience, and trust us we want the best experience for you. Therefore, we are keen on understanding your concerns. Please write to us with a screenshot of the error at "contactsupport@hdfcergo.com", along with your registered mobile number, and we will be right on it. Take it easy! :)Customer service
The customer response is excellent. Thank youSundaraK
Developer Response
Hello Sir/Ma'am, Thank you for the feedback on our app. We work towards the best customer experience and request your continuous support in our future endeavors. Take it easy! :)Fast and efficient
Was hustle free and pretty quick.Dr.PADMASREE
Developer Response
Hello Sir/Ma'am, Thank you for the feedback on our app. We work towards the best customer experience and request your continuous support in our future endeavors. Take it easy! :)Appreciation
Thanks for your service and really appreciate it. I feel so thankful for your fast service.Nikhilkumar Sheth
Developer Response
Hi Sir/Ma'am, Thank you for the feedback on our app. We work towards the best customer experience and request your continuous support in our future endeavors. Take it easy! :)S Varatharajan
Nice Apptsrajan29
Developer Response
Hi Sir/Ma'am, Thank you for the feedback on our app. We are overwhelmed with your response. We work towards the best customer experience and request your continuous support in our future endeavors. Take it easy! :)S Varatharajan
Nice App👌👌
Good workingsuryansh.dg
Developer Response
Hi Sir/Ma'am, Thank you for the feedback on our app. We work towards the best customer experience and request your continuous support in our future endeavors. Take it easy! :)Hdfc Car Insurance Document
Nar_ravindra
Developer Response
Hi Sir/Ma'am, Thank you for the feedback on our app. We work towards the best customer experience and request your continuous support in our future endeavors. Take it easy! :)
