KeepCalling International User Reviews

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  • Worst app ever, don’t waste your money

    This app is totally useless don’t waste your money on it. I downloaded this app and paid almost $10 to buy $6 credits on app and no single call has went through and successfully completed. It keeps deducting from my balance for connecting and always connection fails. Don’t waste your money on this app it’s totally useless and don’t get misleading by it’s current rating, it’s the worst thing you could ever buy. If I could rate it -100 I would do; really doesn’t deserve to be on App Store.
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    Developer Response

    Dear user, We're very sorry for the inconvenience. We really appreciate you bringing this to our attention. We would like to investigate your complaint. Please share your contact details with us at https://www.keepcalling.com/contact so that we can resolve the issue. We'll be waiting for your reply.
  • First call

    I just Journey and made my first call to Germany. Perfect Connection!
  • Don’t waste your time

    The app want me to buy credit even before I check the call rate! That’s stupid! I uninstalled it right away! Don’t waste your time downloading this app. If there was zero star I’d give it

    Developer Response

    Dear user, We apologize for the inconvenience. If there is anything we can do to help please note you can always contact our Customer Support, available 24/7 through the Support page
  • Pleasantly surprised

    I’ve been using KeepCalling for a couple of years now, and have never had any problems with service or quality. Because I call Europe and South Africa frequently, where internet calling is not reliable, KC is a great workaround. The reasonable cost is a plus too!
  • Drops

    Drops my calls every time after about 20mins, done most of what’s suggested to rectify but still drops..

    Developer Response

    Dear customer, We're sorry to hear this and thank you for notifying us about the inconvenience you experienced. Here are some steps you can take to help you with your connection issues: -please make sure you have the latest app version installed -please check you do not have any VoIP restrictions -your Internet connection should be steady and strong. ------- You can also try offline calling from the app when your Internet connection is slow. The feature is available if you live in: AUSTRALIA CANADA NEW ZEALAND UNITED KINGDOM UNITED STATES If you need further assistance, please feel free to contact us. Our Support team is available 24/7 for any other questions.
  • Good turned to bad

    App started out good as I had no issues, great rate and clear service…. Then the issues started. No call would go through, I deleted and downloaded again, same issue. I contacted them and they said it was a known glitch and should be fixed now. I downloaded again and now it doesn’t recognize the international dial codes I have stored. The same codes I used over and over again. When I punch in the digits it gets to a point where it starts adding numbers and won’t let me delete them! I have deleted and downloaded again and again and getting the same issue! Time to contact them again!
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    Developer Response

    We apologize for the inconvenience you've experienced with our app. It's disheartening to hear about the issues you've encountered, especially after initially enjoying a smooth service. We understand how frustrating it can be when technical glitches disrupt your communication. Our team is actively working to address these issues, and we appreciate your patience and feedback. Please reach out to our support team again so we can assist you further.
  • Constantly disconnects

    Constantly disconnects

    Developer Response

    Dear customer, We're sorry to hear this. Here are some steps to help you with your connection issues: -make sure you have the latest app version installed -check you do not have any VoIP restrictions -your Internet connection should be steady and strong. If you need further assistance, feel free to contact us through the Support page.
  • Order status failed: please try again

    Apple pay shows that the transaction was successful, my card has been charged with the top up amount 6$
    Ca you check what is going on or is i a scam?

    Developer Response

    Dear user, we would love to look into this and help out, but we need to identify your account in order to get to the bottom of this. Please note you can always contact our Customer Support, available 24/7 through the Support page.
  • My experience

    Amazing, reasonable cost, reliable
    Happy costumer
    Thank you

    Nothing like that in Canada
  • Quality of the sound

    The quality of sound is not good. Sometimes hard to listen clearly.

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