Avoid at all costs
I’ve been paying JustCloud for nearly 10 years now. I can get no support, have no way to download my 40K+ files other than doing it individually. The “help” site is awful and there is no way to get in touch with the company (emails go unanswered). Really terrible.
So bad
All of this apps not working even when you upgrade Not Working
Beware! Company will attempt to charge you multiple times
I have had some pictures stored on JustCloud for years. It was the same price every year and automatically deducted from my account. This year they tried to charge me multiple times and when they could not, they cancelled my account.
Not a trustworthy company.
Not a trustworthy company.
Total scam - 0 stars
Every year they try and bill me again - used it once 8 years ago and have a futile battle with customer service every time if they ever reply. Stay well away!!
Should be ban from App Store
If you have a political opinion the Marxists running Apple don’t like, they ban your app. But if you openly screw buyers over, that’s apparently fine with Apple. This app is an absolute scam. They spam you and call you aggressively. You try to sign up for an account and you are rejected. Be sure not to use your real password. This app has no place on the App Store.
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App no longer supported?
The app hasn’t been updated in 3 years and no longer works on my iPhone X. It says that it can’t access my photos and to change the privacy settings for this app but when I try that it doesn’t work. I would have expected updates each time a new iOS comes out but no! I have contacted their support team who have passed it on to the developers but still no resolution after a month or 2. When I backup files from my laptop it tells me files have backed up but I can’t see them again contacted support and again referred to developers but still no answer. In the meantime they have taken my annual subscription over £200. It looks like this app is no longer supported so I will be moving to a new cloud supplier. These guys are very expensive and appear not to be interested in any problems you have. USE AT YOUR PERIL!!!!
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Justgarbage
Services are garbage and billing practices are predatory. Quick google search will fill you in. Stunned that AppStore carries this crappy product.
Continues to charge. Despite cancelling 3 years so
I cancelled 3 years ago and they continue to charge me through PayPal. They charge and then a fight for a refund. Now I’m ready to fight because this is ridiculous.
Billing
Received email and unable to renew. Called to speak with representative and did not speak English and had trouble with email address.
Call hung up.
Call hung up.
Great until you try to get your files back
I can see the files on the app, but I can't download them. So I tried everything that justcloud had to offer (with the app they provide for backup and restore, on my computer on Firefox, chrome, and edge logged in to their website I actually tried to download them one by one, I tried to use FileZilla and transfer via ftp). I cannot get my files back! They might as well be gone.
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