JustCloud User Reviews

JustCloud
JustCloud
JDI Backup Ltd

Top reviews

Not working

I think that this service is falling apart. I have contacted them several times about not being able to recover photos and I have received emails saying that they have server issues. This had persisted for over a month.

I am now trying to a refund, since the service is not being provided if I can not access the files. My last note to them on 1/24 requesting a refund has not been answered.

I wonder if the company is still even active.
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Only good if your files are actually backed up!

The interface is great. The principle is great. It even backs up your Nas and keeps files in the same format, so that the user can understand and select individual files if needed to restore. Great!

NO! NO! NO!

My advise to any user of cloud backup, is to drop a file, maybe a sage50 backup and tag it in the file select area of the program.
Let it run the back procedure and go and check if it’s backed up. Sometime it does and sometimes it doesn’t. This won’t matter whilst your testing until the day comes when you really really need to restore it, and hey it never got included.
If you stay with this very poor system I urge you to regularly check if important files ARE ACTUALLY there!

This has happened many many times. Support say you may need to re-download the program to sort this out! Email in and we will have a look.

Unless you can confirm all files you sent to upload are actually uploaded and available to download, should the worst happens one day you are in for a great shock.

Good luck one day you are going to need it!
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Missing files

The perfect backup system for me until a few months ago the app wouldn't show 90% of the files that had been backed up. The internet shows the files have been saved but when I'm out and about I sometimes need easy access. I informed Just Cloud in September and again just recently but all I got was, we are currently facing an issue and the development team have been informed.....and have probably got better things to do.
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Works for me

And unlike most backup systems of his price it has a automatic backup scheduler. Good stuff.

Annoying Emails

I keep getting annoying emails from Gabriel,accounts manager, about deleting my files. I keep replying for them to go ahead and delete whatever is there. This has been ongoing for several months! Enough already!

AWFUL SPAMWARE AVOID

Terrible buggy app could never upload my files. I deleted two years ago and these guys ("Gabriel" my account manager) continues to harass me by email and phone. Why would apple let an app like this in their store? I have never left a bad review but these guys are scam artists and you are a fool to download and give them your information.
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Absolutely the worst app ever

Doesn't work. Gets confused with something called zipcloud. I paid for a subscription in August and now some other company wants to bill me.

Fortunately this was just supposed to be a redundant backup so I won't lose any files when I nuke the app.

This is a Rain Cloud.....

I have thousands of photos to back up and share. This app asks if I want to back them up. Awesome! However, despite everything I have tried....after only 20 or so uploads, it stops and retries due to some unknown error.
I consider myself computer literate and work with similar apps regularly.
I found NO cure for this problem and am officially
Giving Up! πŸ‘ŽπŸΏπŸ˜‘πŸ˜‘
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Cloud

Great πŸ’›πŸ’œπŸ’™πŸ’šβ€οΈπŸ’“πŸ’–πŸ’ž

Just Cloud

Does not keep their word !!! It means nothing to them !! Very disappointed they do not care ! !! WHAT A RIPOFF -------

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