Terrible, terrible, terrible!!!
Hello MOBOTIX devs, are you listening? Why in the world has this app not been updated In three years? Keep getting the msg that this will not work in the near future as this is a 32-bit app. Are you all waiting until the last minute to release a new one? Anyone updating to iOS 11 can kiss this goodbye.
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Great except for actually seeing video
Have not been able to see live video, or past video, or any video at all. Worthless piece of junk.
Mobitix is Useless!
Very high priced supposedly high end door station (t25). App doesn't work. Hasn't been updated in years and no help from this company. Look elsewhere!
Intermittent
Sometimes works but very often callers press the doorbell and nothing happens. There is no way you could depend on this for a business or security environment. The cameras are amazingly good and world leading technology and I love MOBOTIX cameras but they have really let me down with this app. I have all my settings correct and when it works it works well but sometimes my phone will ring, sometimes the iPad, sometimes none will ring and almost never will the phone and iPad both ring when someone presses the button. MOBOTIX really need to improve this app to protect their reputation
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No push notifications is unacceptable
The hardware is great, but not having push notifications is an absolute deal breaker. I have a customer who misses deliveries and calls because of this. It's simply not reliable enough, especially compared to things like Doorbird and Ring. The *only* reason I used Mobotix was because Ring and Doorbird don't offer a numeric keypad for a gate release (not yet anyway).
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Mobotix
So far.. Waited months for installation, once installed... A HUGE mistake & disappointment. Never works!
.... months later I still think it is HORRIBLE!
.... months later I still think it is HORRIBLE!
Powerful app
Is it the easiest app to learn? NO. Is it probably the best app I have used for security cameras? YES! I've got NUUO and BOSCH systems and they don't come close. We have 48 cameras at 8 different locations and this system handles it with ease. Also there is such easy access to playback features it just makes it a very powerful app. Most difficult thing to learn is that the app recognizes different environments. Every different wifi your device connects to it will use default settings. This may or may not allow you to view the cameras. This means for each environment including cell you will need to toggle if it is remote or local. SSL on or off and if the camera is active or not, and this is for each camera. After that your device will remember the environment. Other then that the app is relatively easy to learn and far superior to others. For me this app is great. Good job MOBOTIX.
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Very poor software, Mobotix hasn't attempted to fix in years!
The app works to view your cameras but thats about all it does. Mobotix knows very well the app is flawed and ignores the problem after we spend $1500 on the camera and sell to customers and then they ask US for a refund!
The app does NOT properly ring when the T25 bell button is pushed, it will only ring if the app is closed and re-opened and quits ringing shortly after, it doesn't matter what version of iOS or on whatever iDevice, the software is seriously buggy.
Mobotix the very least you could do is fix this for those of us who invested in hardware you claim is superior, I'll admit I do like your hardware but you iOS code is written by amateurs it seems and they should stick to the KISS protocol instead of trying to be fancy at the expense of your customers.
I have waited patiently for almost two years now along with customers and still no fix for the T25 alerts in iOS, you know its got nothing at all to do with Apple as other use notifications just fine.
When the problem is truly fixed I will edit my review and give you the respect you deserve but until then you are being very disrespectful to your customers by ignoring this.
The app does NOT properly ring when the T25 bell button is pushed, it will only ring if the app is closed and re-opened and quits ringing shortly after, it doesn't matter what version of iOS or on whatever iDevice, the software is seriously buggy.
Mobotix the very least you could do is fix this for those of us who invested in hardware you claim is superior, I'll admit I do like your hardware but you iOS code is written by amateurs it seems and they should stick to the KISS protocol instead of trying to be fancy at the expense of your customers.
I have waited patiently for almost two years now along with customers and still no fix for the T25 alerts in iOS, you know its got nothing at all to do with Apple as other use notifications just fine.
When the problem is truly fixed I will edit my review and give you the respect you deserve but until then you are being very disrespectful to your customers by ignoring this.
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Terrible designed app
I agree with others, possibly the worse app ever. Great camera but poorly designed app, would not purchase again.
You should not need to read the manual to be able to figure out basic app functions. I still dont know this stupid swipe thing, when you get stuck on playback. I have recordings over a year old but cannot seem to see what happened a day ago. Please fix this and get some beta testers that have not read the manual!
You should not need to read the manual to be able to figure out basic app functions. I still dont know this stupid swipe thing, when you get stuck on playback. I have recordings over a year old but cannot seem to see what happened a day ago. Please fix this and get some beta testers that have not read the manual!
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Poor
Mobotix like to boast they are a software company that happens to make hardware, which would come as a surprise to the uninitiated, as the hardware is so solid and the software so poor.
This app suffers from being unintuitive and buggy, often requiring the repeated input of the same information. There is a user guide available from their website, but it is basic and suffers from what I assume is poor translation from the original German, so often is incomprehensible.
It is a shame because there are some interesting ideas at work in places, but the UI really lets it down.
This app suffers from being unintuitive and buggy, often requiring the repeated input of the same information. There is a user guide available from their website, but it is basic and suffers from what I assume is poor translation from the original German, so often is incomprehensible.
It is a shame because there are some interesting ideas at work in places, but the UI really lets it down.
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