MOBOTIX User Reviews

Top reviews

As good as Mobotix cameras...

In other words, unadulterated garbage. Unusable, diabolical UI that makes no sense whatsoever... which is something you'll be all too familiar with if you've had the misfortune of using a Mobotix camera's web UI or their equally terrible MX range of duff-ware.

Very Poor

Horrific user interface design with poor choice of icons, poor workflow design & buggy & unreliable software. Design team, please revisit the use-cases. Customer adds door station and how to simply configure notifications.

What the app does well is allow viewing of Mobotix cameras. I have 4. That all works fine (if a little awkwardly).

What the app does extremely poorly is (for example) integrate with a T25 Door Station. The T25 itself is a nightmare to set up (I'm a professional software developer with two degrees & 30 years experience). The T25 internal web browser config is highly unintuitive (why does my iPhone show up automatically as an event stream (why is there no "search for new devices" button?). How do I manually configure an event stream device? Do I need to? I can only see how to add an iPhone manually as an "IP Notify" device).

The T25 shows up in the app, but sometimes I get a notification that I've pressed the door bell and sometimes I don't (that happens in both MXEasy & the iPhone app).

I'm still trying to figure out why the iPhone only vibrates, and doesn't ring (yes I've checked the ringer volume and mute switch)...

Highly frustrating. More work required.
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Don't Bother...

App just doesn't work. Doorbell will ring 1% of the time, the rest it's just silence. Interface is horrible and doesn't make any sense. Would never purchase one of their products again.

Absolute rubbish app

Really bad user interface for a well known brand. Don't ever get me started on the normal software ridiculous rubbish interface.

Rubbish app

This app is absolute rubbish

Great App for MBX cameras

I have two say that after reading some of the reviews, I was skeptical about how this was going to work. Well I can confidently say that the negative reviews are not fully informed or not familiar with Mobotix cameras/software. I found the app easy to setup 12 cameras in about 20 minutes. All are on a remote client site. The app and connection to the images was snappy and responsive, even in original quality mode. Playback from onboard camera microSD card was easy and fast - good responsiveness. Are some of the setup and control functions a little different than other generic apps, yes. But If you're familiar with Mobotix, you won't be disappointed. I'm very pleased.
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Hard to understand

I have been installing the mobotix cams now for the past few years. The system is Rock solid however it has a steep learning curve. This app is the same way. It is not easy to use and i need to provide a instruction manual to my customers. Most of my customers have complained that it is too difficult and unlike the iPad or iPhone it is hard to navigate and figure out the basics. I have to agree with my customers and say it is very difficult to understand.
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Rock Solid!!

I have had several camera systems and by far this is the fastest and clearest response I've had from an app. Especially with the iphone 6 display, very impressive. Love it!

Read the instructions, silly.

Like Mobotix cameras, this app is full of awesome features, but to appreciate every detail, you MUST read the instructions. These are available from the Mobotix website. If you just start playing with the app, you are likely to become frustrated. Every time I thought I found a glitch in the app, once I read that section of the user manual, I realized how I was doing it wrong and appreciated the subtleties and functionality of the app. Did you know in the Player mode you could slowly search down to the second depending on how close your finger was to the search button? The farther away from the button you drag your finger, the more accurate the search. That's on Page 12 of the manual.

Don't give up on this excellent app because you haven't really tried to understand it. Those German engineers put a lot of thought into it and it is almost as comprehensive as is their cameras.

I have 8 of their cameras installed in my house and couldn't be happier with their technology.
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Terrible

The UI is a disaster. There is no background push notifications and Mobotix said they have no plans of offering push notifications.

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