Leave a Review bankHometown Mobile
It used to be good
Been having trouble with the app lately :( will have to switch banks because it is becoming impossible to use.Spencer978.
Home town app
I always get a message that there’s a network error. Every time I try to log on .. And then I have to get a text to log in even after password and Face ID..Hometown app
Great Platform
Easy to use 24/7, reliable and great functionality.Cam 2000
Please fix the Face ID
App works fine but I’m sick and tired of opening it, it verifies my face, but then says error and I have to close the app and do it again. Always works the SECOND time, but never the first time. Very inconvenient and annoying. Please do this simple fix.kb11202
Developer Response
Hello, thank you for being a customer of bankHometown and for reaching out. We apologize for the difficulties you're experiencing. Please contact our Customer Care team at 888.307.5887 so we can better assist you.Over charge fees
My account shows no pending transactions the night before and then the next day transactions go thru throwing my account in the negative.Akin1er
Developer Response
Hello, thank you for your feedback. Thank you for bringing this to our attention, we are sorry for the inconvenience. Please reach out to our Customer Care team 888.307.5887 if the issue persists.Good needs work
Will always crash after opening the first time and is often glitchy but it is pretty goodHanddog
Developer Response
Thank you for your feedback, we will pass along your comments to our development team. In the meantime, please feel free to contact us at 888.307.5887 if the issue persists.Terrible….
Why does the app error out 2-3 times every time I attempt to login?!Yay.. It hangs.
Developer Response
Thank you, your feedback contributes to how we can continue to improve. Watch out for future releases, as we keep making enhancements to our app. In the meanwhile, If the issue persists, please reach out to 888.307.5887 so we can better assist you.App is Junk
When will this bank fix this app. Its pure junk. I’m ready to switch banks solely on the fact the app won’t work. I should be able to access my accounts. Based on the reviews on this app I think it’s apparent who ever designed or maintains the app should no longer be used.IT4what
Developer Response
Hello, thank you for your feedback. We will pass your comments along to our developers as we continue to work to enhance our Mobile Banking app experience for our members. Please contact us at 888.307.5887 so we can better assist you.Hateful app
If I could give less than half a star I would. Nothing in this app is easy to use you can’t deposit you can’t do anything easily. Find someone else to redesign your entire app hometown because this online banking system is terrible and is about to make me open an account with someone else because it is THAT bad.Show lessscout4311
Developer Response
Hello, thank you for being a customer of bankHometown and for reaching out. We apologize for the difficulties you're experiencing. Please contact our Customer Care team at 888.307.5887 so we can better assist you.Please take the time and update your App
As a longtime member of your bank, please take the time and effort to make your app work. Many of us have trouble getting to the bank during working hours and the frustration level is very high not being able to access your accounts. The app kicks you off, you can’t log in and the face recognition is an absolute joke. This is been going on for over a year.Show lessOrangutan trainer
Developer Response
Hello, thank you for being a customer of bankHometown and for reaching out. We apologize for the difficulties you're experiencing. Please contact our Customer Care team at 888.307.5887 so we can help.
