bankHometown Mobile User Reviews

HOMETOWN BANK, A COOPERATIVE BANK

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Ugh

Literally won’t let me open my account? EVERYTIME i log in it gives me an error notification so I can’t even see my balances or access my account. Super frustrating. Normally it’s perfectly fine and easy to use

Kaylynn444

a month ago

Response from developer

Thank you for bringing this to our attention. We are sorry for the inconvenience. If the issue persists, please contact our Customer Care team at 888.307.5887 for further assistance.

Easy

Very easy to use, it’s a joy to have easy to use apps that don’t leave me confused. Thank you

NKBS4489

2 months ago

It used to be good

Been having trouble with the app lately :( will have to switch banks because it is becoming impossible to use.

Spencer978.

4 months ago

Home town app

I always get a message that there’s a network error. Every time I try to log on .. And then I have to get a text to log in even after password and Face ID..

Hometown app

5 months ago

Great Platform

Easy to use 24/7, reliable and great functionality.

Cam 2000

5 months ago

Please fix the Face ID

App works fine but I’m sick and tired of opening it, it verifies my face, but then says error and I have to close the app and do it again. Always works the SECOND time, but never the first time. Very inconvenient and annoying. Please do this simple fix.

kb11202

5 months ago

Response from developer

Hello, thank you for being a customer of bankHometown and for reaching out. We apologize for the difficulties you're experiencing. Please contact our Customer Care team at 888.307.5887 so we can better assist you.

Over charge fees

My account shows no pending transactions the night before and then the next day transactions go thru throwing my account in the negative.

Akin1er

5 months ago

Response from developer

Hello, thank you for your feedback. Thank you for bringing this to our attention, we are sorry for the inconvenience. Please reach out to our Customer Care team 888.307.5887 if the issue persists.

Good needs work

Will always crash after opening the first time and is often glitchy but it is pretty good

Handdog

5 months ago

Response from developer

Thank you for your feedback, we will pass along your comments to our development team. In the meantime, please feel free to contact us at 888.307.5887 if the issue persists.

Terrible….

Why does the app error out 2-3 times every time I attempt to login?!

Yay.. It hangs.

5 months ago

Response from developer

Thank you, your feedback contributes to how we can continue to improve. Watch out for future releases, as we keep making enhancements to our app. In the meanwhile, If the issue persists, please reach out to 888.307.5887 so we can better assist you.

App is Junk

When will this bank fix this app. Its pure junk. I’m ready to switch banks solely on the fact the app won’t work. I should be able to access my accounts. Based on the reviews on this app I think it’s apparent who ever designed or maintains the app should no longer be used.

IT4what

6 months ago

Response from developer

Hello, thank you for your feedback. We will pass your comments along to our developers as we continue to work to enhance our Mobile Banking app experience for our members. Please contact us at 888.307.5887 so we can better assist you.