Leave a Review Pinnacle Bank Wyoming
NSF
Why don’t you notify me before the money is taken and why don’t you just take the money out of my savings account rather then to charge me!!!jojo leeb
App
I have had way to many problems with this app. I was unable to add billers and had to go ask for help at the branch. Even they were unable to add them so they had to call support, support couldn’t figure it out and they had to manually enter the billers in on the computer at the branch. Now when I go into pay bills to adjust an amount I sign in go to pay bills and I get the spinning wheel and after a lengthy wait the app just closes down and I’m back at my phones Home Screen. I have turned off and on my phone I’ve reset network settings I’ve deleted and reinstalled the app and still nothing. I called for technical support and after talking for almost 30 minutes the tech said everything is fine I don’t have a problem! But it still doesn’t work, he said I should delete the app and reinstall, already tried that but okay, I did it again and still it doesn’t work. He apologized and said sorry there’s nothing he can do. I’ve been trying to use the app anyway and today I got tired of not being able to use my app so I started a chat. It lasted almost 30 minutes again and I got the same answer everything is fine just delete and reinstall. I did it again and guess what? The definition of insanity is true, I keep being told to do the same thing over and over and somehow expecting a different result.Show lessKabeRandal
Easy
It’s so user friendlysoobyboo
Is fine when it works
App constantly locks up forcing me to reboot my phone. That’s when I can get into the apppcrfd22
Dependable
Reliable and efficient. Every time.ehatthefucjdoesitmatter
Hate it!
This app is terrible..80% of the time it won’t log in and you have to call customer support! This is when you have all the correct information. I know cuz I turn right to my computer and type the same thing.chelsijackson
Major issue
No way to trace source document in a deposit to the actual statement or online statement. This is a critical audit function and needs to be fixed.Meebmom
Easy to use and works great!
I pay all my bills on this app using my phone. It is super easy and has been on time and accurate. Transferring funds between accounts is a snap, as is seeing activity, balances, etc. It has rarely been down. Love it.RudyMuck
Crash.. Anyone suprised?
Every single time I try to use this app it just crashes..BRBQ1873
Great Service
I love the mobile deposit feature and the easy interface, including Apple Pay and external transfer. Amazing product!thebikerpunk
