Frequent Issues
This app has many inconsistencies. It seems that at very important times when I have needed access to my account info I’m unable to get into it. The app frequently displays the message
“We are experiencing technical difficulties and apologize for the inconvenience. Thank you for your patience as we work to restore service as quickly as possible.”
In addition to this, the FACE ID feature periodically turns off and doesn’t allow for quick log in. I have to manually type my password in then go into the apps settings to turn this feature back on. It is more of an annoyance than it is helpful. The app simply does not run smoothly and is unreliable. In an emergency, checking the account balance would be a necessity and with the sever frequently being down or whatever the issue is that causes the app to fail is a big problem.
“We are experiencing technical difficulties and apologize for the inconvenience. Thank you for your patience as we work to restore service as quickly as possible.”
In addition to this, the FACE ID feature periodically turns off and doesn’t allow for quick log in. I have to manually type my password in then go into the apps settings to turn this feature back on. It is more of an annoyance than it is helpful. The app simply does not run smoothly and is unreliable. In an emergency, checking the account balance would be a necessity and with the sever frequently being down or whatever the issue is that causes the app to fail is a big problem.
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