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United Community Bank
Everything is all in one place which makes banking faster. During my twenty three years in the U.S. Navy I lived in many different cities and had to switch banks many times. The United Community Bank has by far been the best. I have needed a personal loan five times since I became a member of UCB. And one mortgage loan. The ease of which I was approved for everything amazed me. And so does the way everyone has been so friendly and helpful. Especially Donna Baxter. Hers was the first face I saw the day I came there when I was looking for a bank. She greeted me smiled and asked how she could help me. She has helped me with all my banking since that day. The second day I came in she still remembered my name. Donna, all the cashiers, and everyone else I have come in contact with has made banking enjoyable for myself and my wife. I never thought that that was possible. All the other banks I have been associated with were like working with androids instead of humans.Show lessNickname #644
Convenient, easy to navigate, secure, totally customizable.
The application is very well designed. Easy to navigate to the desired destination. Secure site with customizable security settings. Such a convenience in today’s mobile world. Can’t imagine having to stop and login on a pc and even less convenient trying to find a branch or ATM for your banking needs. Absolutely love the banking policies of this bank. Which almost always place security of your monetary assets and the customers needs first. In a word, Thoughtful.Show lessPLUMMERDAWG
Love UC Bank!
I love the ability to take a picture of my check and deposit it that way. Thank you.
When Madison Bank first became United Community, I was disappointed that the “personal touch” seemed to have been lost. When calling, I had gotten a recording instead of a person. In addition, often after leaving a message, I did not get a call back until 1-2 days later. The abbreviated bank hours are not convenient either.
HOWEVER, now that United Community Bank has Raquel Smith as their manager, the PERSONAL TOUCH IS BACK! It’s much easier to be connected to a person rather than an automated. Her staff is very professional and knowledgeable.Show lessTalk Tool