Leave a Review Ascend Federal Credit Union
This app is FRUSTRATING
I have tried to make car payments with this app. First I struggled to be able to make a payment after linking my bank account. When I reached out for help my help session was ended early by the person on the line before they could even answer me. The 2nd attempt, they gave me a vague response. I finally found a link to external payments where I had to make ANOTHER account. And then I made a payment there. After making my payment, it shows up in history but the app still says I have my first payment due even though I just made the payment. Overall this app is just very frustrating and confusing to use. Nothing is streamlined.Show lessSon of Tenor
Convenience at my fingertips
I must say that I absolutely love the Ascend mobile app! There’s nothing like convenience at my fingertips whenever I need to access my account. This is one of the few apps whose notifications I welcome. One of my favorite features is the transfer option and the memo section where you can add a message. My daughter attends college in another state, so it’s VERY convenient to immediately transfer money to her account ASAP (for what SHE considers an emergency), when she needs school items OR … just because and add a memo that says “coffee on me today love mom!” That’s totally priceless! Keep up the good work Ascend.Show lessTWright122
Very user friendly
The app does everything you need if you’re looking for something to display your account information. If you bank here and don’t want the hassle of calling or going to the bank this is a must have app. Simply log in and see all that’s been going on with your accounts.SkippyJoeAllen