No support
I have been using My Meds for a year. Up till now I would have given them a 5 star…. Now that I have become dependent on the app, every time I try to log in it gives me an error, when I I submit forgot password you can’t even fill out all the fields so you cannot submit. For something so very important to have these issues is completely unacceptable. I even went to their website and if you aren’t looking for “sales info” they direct you to their help center which doesn’t even work. Don’t waste your time!!!
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Can’t set up account
Downloaded app and attempted to set up an account. The “time zone” will not accept an entry, without an account this app is useless
Basically doesn’t do what you’d expect so don’t rely on it.
Notifications suddenly stopped again with iOS 15.0 update. Since I was a fool and relied on this app to help me not miss doses, I’ve been missing a bunch of doses. Which is just great.
Can only seem to contact sales their help link for users loads a dead page. On to a better app…
Can only seem to contact sales their help link for users loads a dead page. On to a better app…
No Support!!!
Does this app even work? I haven’t been able to log in or have anyone from customer support contact me in over a week.
Happy with the upgrade
Best app to manage health care records.
Can’t delete or edit my own meds
Something must be wrong with this app because if I’m not authorized to delete my own meds then who is 🤨
Want to like it
The print is so small I can barely read it. Also the white letters on the light blue also make it difficult to read. I removed the app for one that’s easier to see.
Response from developer
We appreciate your honest feedback. I will be passing this along to our product team to ensure your voice is heard as we continue to make MyMeds a better experience for all. We would love to connect with you to hear more about your experience as well. Contact support@my-meds.com and our support team can set up a time to talk with you.
Crashes on startup
Put all my meds in and noticed I was never alerted 2 hours after when I should have taken my meds. Tried opening the app to find out what happened and it auto crashes.
Response from developer
Thank you for your honest feedback. Please reach out to support@my-meds.com and our support team will be able to help get you up and running in no time.
Worst App Ever
I spent hours putting in my sons extensive med list. A couple hours later and the app won’t even open. Huge waste of time.
Response from developer
Hi Christina, sorry to hear that! We'd love to help you get to the bottom of this. Please contact support@my-meds.com and we'll work with you directly.
Helpful and easy
Very helpful and easy.
Response from developer
Great to hear, thanks for the review!
