Can’t unsubscribe
My suggestion for the app is to make it possible to cancel subscription over the app itself and not by email. That would be great. I tried to cancel before the 7 free days and I couldn’t, so now I have an unwanted charge on my card.
Response from developer
Hi Jamie, we apologize for any frustration caused. We noticed your email request and have located the subscription linked to a different email, which we've now canceled. Please rest assured, we've carefully checked the charge you mentioned, and it appears it did not go through. Kindly check our reply in your inbox, and if you don’t see it, please also check your spam folder. We appreciate your feedback and are actively developing an in-app option for easier subscription management. Thank you for your patience and understanding.