SwitchboardFREE User Reviews

Top reviews

Disappointing

The app isn’t as good as it could be. The app doesn’t notify me of missed calls. My setting for notifications is set up correctly. The only way I can use it is to go onto the app and look up the number that called.

Response from developer

Thank you for your feedback. We're committed to providing the best user experience possible, and we've come a long way since your initial review. Our team is constantly working on updates and fixes to enhance the app's performance and reliability. Best wishes, The SwitchboardFREE team.

Simple and easy to navigate

Such a great app to set up your own prompts and manage your call diary!

Response from developer

Thank you for your positive feedback! We're thrilled to know that you found our app useful for setting up prompts and managing your call diary. We want you to know that we've been continually working on improving our app to make it even more user-friendly and feature-rich. The SwitchboardFREE team.

Big improvement

The new app is really useful for a small business, I use different phone number for different towns locals, so I cover the region I work in. I get more calls from an area if I advertise a local number. It’s great

Response from developer

We're delighted to hear that you found our app useful for your small business needs, especially with the ability to use different phone numbers for different towns to expand your coverage. We want you to know that we've been diligently working on our app since then, striving to make it even more valuable and user-friendly for our customers. The SwitchboardFREE team.

Brilliant!

Can’t fault the service or the product. This has been so useful for me and the support team are always more than happy to help when needed! Would highly recommend.

Response from developer

Thank you for your fantastic review. We want to assure you that we've been working tirelessly on improving our app since then, with the goal of making it even more valuable and user-friendly for our customers.

Easy to use

Love the new app, easy to use even for a technophobe like myself.

Excellent

Great app and great update , love the improved interface. Excellent service and product, thanks guys

Crashes when change dept opening times

This must relate to the latest version because it worked perfectly before. On this version, when I have switched a dept off for a particular day, all of the opening and closing times for the whole week have been set to 00:00 meaning the dept remains closed and when I try to edit it, the app crashed. Pants - I lost a whole day of sales calls yesterday!
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Cannot record anything

Really needed this app so that we can change our introduction messages when and as needed. Problem is it doesn't record and sometimes when you press the playback it's recorded some woman talking about God!

Good but needs updating

Good app but needs updating to ios8 and iPhone 6 plus notifications don't work too well.

Couldn't run my business without it!

Been using this company for years, excellent products, service and the app is great

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