My Vodafone Albania User Reviews

My Vodafone Albania
My Vodafone Albania
VODAFONE ALBANIA SH.A.

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Leave a Review My Vodafone Albania
  • Hajduta

    E keni kthy kompani hajdutesh beni plane si te vjedhim sa me shume abonentet. Mashtrusa
  • Nganjehere pavarsisht cfare komande jep, programi nuk funksionon.

    Pervec komandave qe nuk funksionon, programi nuk punon pa internet(ndrrkohe qe eshte e vetmja menyre per te pare ofertat, kreditin e mbetur apo informim mbi produktet).
    Tani që po bëhet dhe shorteu i fundvitit shpesh programi nuk hapet fare, ose edhe kur hapet nuk i mbledh pikët.personalisht për mua ka ngecur te 1000 pikë, dhe nuk merr më pikë të tjera
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  • Great App

    Easy and convenient, they fixed the issue with foreign cards and it’s working well

    Developer Response

    Hi. We are working on a solution. We hope you'll re-consider the rating once we fix the issue.
  • Forget password bag

    I can’t log in my account if I forget password. Always I have a same problem (oops something was wrong)and can’t restore password

    Developer Response

    Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. We are working on a solution. We hope you'll re-consider the rating once we fix the issue.
  • Help

    I delete my old account and I’m trying to do the new account with the same number but different name do you have any idea how long I have to wait because when I try to do the new account says you aren’t processing for delete your account

    Developer Response

    Hi, Please contact us via WhatsApp at +355699000140 and we will help. Thanks!
  • A complete mess on the latest update

    Where to start…
    - You have to restart the app multiple times sometimes to get the correct/full options and info to show up
    - Foreign debit/credit cards aren’t working to pay off your bill
    - Albanian debit/credit cards are only working if you save the card on your profile. It won’t let you pay if you uncheck the “save card” option. Horrible for safety/privacy
    - If you switch to a different app then switch back, it will refresh. Every. Single. Time. And take you to the home page. The cherry on top is that it takes so long to refresh
    - if you have their Next packages it says 2x internet on roaming packages. Not always the case….
    - Customer service is horrible. They will waste a bunch of your time on nonsensical “solutions” like the standard “have you updated the app?” and not resolve anything. Awful company and an even worse latest version of the app. Do these apps not get bug tested before rolling out?
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    Developer Response

    We sincerely apologize for the troubles you've had with the app. We are currently working in order to resolve issues with some international banks. Please keep in touch with our Customer Support for the updates.
  • Not Functional. A lot of bugs and issues.

    You can’t DEACTIVATE the options/offers, only activate them.
    You have to call the customer care, which let’s you hold in line and this causes more waste of your time. Devs needs to do more testing before they release new updates.

    Developer Response

    We regret the inconvenience; our team is constantly working on supporting many more use cases. In the last update its now possible to deactivate the preferential bundles.
  • App

    Shume good
  • Male

    It seems difficult to open My Account. I tried many times

    Developer Response

    Hi, can you please try updating to the latest version? Performance issues are now resolved but please do contact us via WhatsApp at +355699000140, if you are still encountering problems.
  • Great app

    However, it does not work without Wi-Fi connection.

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