Terrible User Experience
Spent 90 minutes scanning barcodes on CDs. The found is had to transfer nearly 100 CD records one by one to the buyers site! The first three, although recognized on Bonavendi, and having an offer from the buyer site, were not recognized on transfer. A complete waste of time!!
No UK option
Would like to give a review but cannot get past the first setting of only 3 country options, Germany, Austria or United States so being from the UK am unable to comment on this app, sorry.
20/20 hindsight!
This WOULD have been a fabulous app if all had worked according to plan. I should have read these App Store reviews before downloading. What an incredible adventure in frustration! This app came highly recommended from an article I read as a means to sell my CD/DVD collection by simply scanning in the UPC codes and receiving offers from as many sources as I was willing to accept. All went well as I managed to scan in the first bin of about 150 CD’s. I was given an estimate of how much I would be offered by various vendors (sometimes pennies; sometimes dollars; sometimes nothing; sometimes multiple vendor offers for one item; sometimes one vendor; often no offers at all). Then I went to the Bonavendi website (where you MUST go if you actually wish to process ANY sale), and I watched the original number of possibilities dwindle in the blink of an eye. Ok, it was a day later than the original scan; maybe those sellers were no longer interested in a particular item (I’m trying to remain positive about this). But the total for 15 CD’s dropped in one day from $30 to $.10! Across any of the 15 potential vendors/buyers! Even if I were to live with and accept this as is, and say that tomorrow is a new day (being Monday and the start of a new business week), I now have hit another snag: I am unable to scan any of my remaining discs in a second storage bin (error message: item unrecognized)! Additionally, an error message has been coming up for the last two hours in different areas of the app: “The server is not reachable. Make sure you have a working internet connection and try again.” I have zero question regarding my internet connectivity, so I attempted to reach out to the support team, where I was automatically shunted over to their website, and again, I received that error message. They are clearly having some sort of technical difficulties, but there is no indication as to how long the system will be down or whether or not this is even a temporary situation. After all that time I spent scanning those discs, I will NOT be happy if I’m back to square one. It clearly DOES pay to read reviews first. (This was the first time ever where I blindly jumped into downloading an app because of a good article review, but without reading consumer reviews. Lesson learned.) I hope someone else learns from my misadventure, but more so, I hope that tech support contacts me to advise what to do to correct the problem! While I don’t mind donating these CD’s and DVD’s, I really could use a few extra $$ in my pocket right now (who couldn’t?!?). UPDATE: two days later: everything SEEMS to be fully functional. (I gave back one star for increased functionality, but I am holding one back for the fact that the UPC codes do not always scan correctly! (How does Boston’s first album 💿 become “Ethnic Groups in Comparative Perspective”?!?) Many times I’ve had to sit and type in the UPC numbers manually until the disc was correctly recognized. Ridiculous! I’ve no idea what happened over the last couple of days to the Bonavendi system or why it took so long to be remedied, but there was no explanation or contact from developers. I will update one last time when I jump through the final hoop and brave the attempt to process a sale. The ease of the sale process will determine whether I give one or two stars back (if any at all). Fingers crossed. 🤞🏼
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