Busbud User Reviews

Busbud Inc.

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Do not trust this app/company

I saw a review from another person stating the app had messed up their departure city. I chalked it up to user error and decided to book with Busbud because the pricing was significantly better. Twice it attempted to default my purchase to a different time than I wanted. I swear I selected my departure time VERY carefully, paid for my tickets and felt good. I went back to double check my reservation and view the e-ticket and it was back at the time I didn’t want! I ended up going through Amtrak to fix the issue and ended up paying extra to have the correct departure time. I should have just booked with Amtrak from the beginning.

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shmumzy

2 days ago

The Best Service for Booking a trip

Thank you.

Angel can read

7 days ago

Super application

Application qui m’a sauvé la vie et de l’argent en voyage!

Paule de Ouaga

11 days ago

Travel easy

This is a good service

Idrider

15 days ago

Response from developer

Hello, Thanks so much for your review! We at Busbud love hearing from you about your experience with us and we look forward to helping you with all your sustainable travel needs. Happy trails, Your Busbud team

Easy to book!

This app made it easy for me to book a bus ticket from San Miguel de Allende to Mexico City. I was even able to select my seat. From Houston, Texas.

Zoe Jaden

24 days ago

Response from developer

Hello, Thanks tons for your review! We at Busbud love making it quick and convenient for you to book your sustainable travel. We look forward to helping you on your next journey! Happy trails, Your Busbud team

Busbud app very handy!!!

I use this to commute when needed. To get back to Banff or calgary.

AznMcluvin

24 days ago

Response from developer

Hello, Thanks for your review! We are delighted to have provided a convenient and useful service. Have a good day, Your Busbud team

worst customer service ever

I got charged twice for 2 tickets, they never helped me get a refund for one of them and told me I could cancel it for a refund of 25% 1 HOUR BEFORE DEPARTURE and it doesnt even let me cancel it 3 days before. garbage app, terrible customer service. now I threw away $132 for nothing :)

yhhuvsrvteccrxrxenwvh

25 days ago

Response from developer

Hello, Thank you for reaching out to Busbud, we are very sorry to hear of this! Please contact us at support@busbud.com with your case #11062024 in the subject heading and a Customer Experience Specialist will assist you with your request right away. We appreciate you bringing this to our attention, Your Busbud Team

Improvements on app

After entering credit card payment add confirmation prompt that this is for a ticket from to and date.

Seeking Mobile Data Nervana

a month ago

Response from developer

Hi, thank you so much for your feedback! We are always eager to hear about your experience in order to innovate and grow. We do display the departure details and dates during the booking process, as well as in the payment fare summary. We will bring your advice to our team in order to provide the best customer experience possible! Thank you!

So far so good

No complaints
Locations could be more accurate but it’s great

XxineohP

a month ago

Response from developer

Hello, thank you for your feedback! We are always hard at work making your experience seamless. Thank you!

Easy travel app

This app is great! Very easy to use!

Atsuvia

2 months ago

Response from developer

Thank you so much for taking the time to leave a review! We are delighted to hear that you were able to easily search, compare, and book your sustainable travel needs. Your Busbud team