Leave a Review Trail
Very shoddy behaviour
I subscribed to Trail magazine and now that my subscription expired I no longer have access to the issues that were mine as part of the subscription. If I had known at the outset that the issues were only on loan to me, I would not have paid for a subscription at allDeveloper Response
Thank you for taking the time to leave your review. We are sorry that you have had a negative experience with our app. We invite you to get in touch with us so that we can discuss this matter further and ensure that your expectations are met. Please feel free to contact us at appsupport_uk@bauermedia.com We look forward to hearing from you!Don’t get everything you pay for!
I got the digital subscription. I can not access any of the bonus magazines.
I messaged Trail Magazine but had no response.
You are better of buying the paper copy and get all the freebie’s.Developer Response
Thank you for taking the time to leave your review. We are sorry that you have had a negative experience with our app and our customer service. We invite you to get in touch with us again so that we can discuss this matter further and ensure that your expectations are met. Please feel free to contact us at appsupport_uk@bauermedia.com We look forward to hearing from you!Sub par App
The download of issues is rarely consistent and even when it works it is very slow. There is also no way to export the issues to PDF.
Don’t think I shall be renewing my subscription.Developer Response
Thank you for taking the time to give us your feedback. We take our customer's feedback very seriously and we are sorry that we have not met your expectations. We have discussed the problem you mentioned with our developers and are working on a solution. In this way, we want to ensure that our high standards are always maintained in the future.