Leave a Review Medisafe Medication Management
Please add more med alerts
I really like this app. I can check my medications and if I took one already so I don’t accidentally overdose. Everything is mostly with this app, there’s just one tiny problem that I have. This app doesn’t have that many medsafe alerts. It has a lot of stuff like politics and adult shows. I think it would be really nice if you could add your own medsafe alerts like with your voice or a sound or something. That way, the sounds can be for kids too. Right now the only kid sounds are Finding Dory and Starwars. I think an option to import your own sounds and create your own alarms would make it more interesting and fun for all ages. Either that or add more kid sounds like kids shows and movies like Disney movies and stuff. I just think adding more sounds will make this app more fun and useful for kids and teens, like myself. I really do appreciate this app and everything it does to help you get back on track and take your medications but I think that adding more sounds would make it even better. I really would rate this app 5 stars but I just really think it could be even better. You don’t have to add this if you don’t want to but I think it would improve this app and make it even better than before.Show lessInky0
Good app but needs enhancements
The app does a great job at what it’s supposed to do - track complex medication schedules, dosages, etc. I love that it allows me to customize a schedule - 2 pills for 10 days, then 1 pill for 10 days, etc. Some things for improvements and enhancements: - Stop sending reminder notifications once the meds have been marked taken on any device. My husband will mark something taken, I’ll get reminders on my device, and log in and see they’re already marked. There’s a disconnect between taken status and notifications when using multiple devices/users, but we share caretaking responsibilities. - Allow more notification customizations - I keep getting notifications to add appointments or doctors, but we don’t use the app for that. Even with premium, I’d like to opt out of some types of notifications, or set it for med reminders only. - setting up multiple users/caretakers was not intuitive- it took us a few tries. I wish that was a little easier and facilitated more than two caretakers for a person. - allow message management in the “updates” module. I can’t delete them or mark them read without opening each, and that little red dot is not enjoyable.Show less123334567
Developer Response
Thank you very much for taking the time to write this detailed review. We sincerely appreciate you sharing your experience and feedback with us! We take medication reminder bugs seriously and want to make sure any issues you are experiencing can be investigated. If you are still having trouble with these reminders and other notifications, please contact our support team. We can then look into this and assist you further. Thank you!I’ve used this app for years
I hate taking pills. And I have a lot of them. This app not only reminds me to take them, but sometimes it makes me laugh at the “voices.” People who have been nearby when the reminder goes off have also have had a laugh. The best part is that when I start tuning out the reminder, I can change the phrase so that it’s in my conscious again. This app lets me look at interactions and information about my medications if I want to. I can change the time of a single or a group of meds just for one time or even skip one or all. I can change the looks of the meds by shapes and colors so certain ones stand out. I can delete meds and still keep the history of the med, or even just suspend the med. This app really does it all.
I only have one complaint. I wish more and different voices were periodically added. I would pay a little extra for that because I have been listening to the same ones now for many years. All-in-all, this is truly the best medication reminder app available (and I have tried them all!)Show lessKudBAnyone
App crashes when opening and unusable **updated below**
I have been using this app for years. Even though version 8 made some weird bugs appear it was never as bad as this latest update. I can’t open the app. I can't do anything as tapping on its icon makes it load and then after less than 3 seconds it instantly closes and the same thing happens if I reopen it. I tried to open it five times and the same thing happens. A phone restart did not fix this and I am now worried this update that the App Store says was released Sunday means I can’t keep track of meds **easily** as I have been doing for years until (if?) this weird bug gets fixed. I stuck with this app for years as it was the only way to make sure I 100% took my meds with my severe Obsessive Compulsive Disorder. Before using it I skipped meds rather than accidentally take a double dose (I forget and obsess about taking a medicine or not a looot….) so I am hoping this gets fixed within a week. I am editing the review to note that I never created an account for this app because of privacy worries so I can’t delete it and re-download it to see if that fixes it :(
***second edit added after the August 25th update follows***: it works! It works again!!!! Thank you, Medisafe team 🥳😁Show lessحبي Viber
Developer Response
Hey there, we really appreciate you coming back and updating your review. We're glad to be assisting you in your health and wellness path.Customer service is terrible
I have been using this app on my iPhone for a very long time and I don’t know what changed, but my history on my app is gone. I have contacted customer service through email for almost a month - multiple emails - and through the chat on the website and I am not getting any help. The first email I got back said they hoped they answered my question when they hadn’t sent any answer to my question. After I reminded them that they hadn’t answered my question, they suggested using the report tool. I tried the report tool and it only comes back with a network error. I let them know about the network error and I have had no response since. It’s been over a week since I sent it. I tried the website on my computer to see if I would have any luck - the website doesn’t respond when I click on the dates. I tried the chat and no one was there. My advice - if you use this app, back up whatever you enter into it somehow as the report feature doesn’t work and no one is there in customer service to help you. I gave the app 2 stars as it does track meds and times that you take them. I would have given it 4 stars before all of this happened and would give it no stars now, so this is an average of the two.Show lessLostmyreviewtoo
Medisafe: very useful with a few caveats
This app has really been a great help to me in managing my elderly mother’s medications. When I realized that I was reliably giving her meds to her on time every day but often forgetting my own, I dug a little deeper into the app and quickly learned that it allows you to enter both your own meds and those of a dependent. One problem I noticed - I don’t know if it rises to the level of a “bug”, but it is an annoyance and a source of errors- is that when it sounds a scheduled notification that it’s time for meds, it doesn’t necessarily pop up the correct user profile. I take me meds at 7 am, and the notification sounds at that time; but it puts my mother’s 9 am meds in front of me to be marked as taken, and I must summon up a menu to manually select my own profile in order to mark them correctly.
There are many notification sound clips from which to choose, some of which are excruciatingly annoying! That, however, is a plus, as I find I’l do almost anything to avoid hearing Dr. Evil nagging me to take my meds!Show lessThornswabbler
Simple, effective, useful
I have recently needed to start taking prescription medication due to recovery from a knee surgery, and I knew I would never remember the complicated pill-taking schedule, so I downloaded this app. This app is amazing. The interface is so simple and easy to look at, it is easy to add your meds and change the doses, times, etc. Two of my biggest pet peeves with apps like this are that they push their premium at every chance, and that they are loaded with ads. This app, although it does have a premium subscription, never pushed it on me, and never made me feel like the free version wasn’t enough. Additionally, there is not a single ad. Not one. That is unprecedented for apps this day and age. The notifications it gives you for pill reminders are perfect, and it is very easy to reschedule pill times. I haven’t really explored the other features aside from the pill taking schedule, but I do see the potential in the appointment tracker, interactions tracker, etc.Show lessghost_1770
Best app so far!
I’ve been using this app as a caregiver, very user friendly. I find the pill identification on the list adds a level of safety to not only see the names of the meds but the visual look of the tablet. There is a stop /start date feature that can be missed if your not paying attention, but it’s there and is a great benefit when dealing with things like chemo meds.
I think the Medifriend feature is beneficial on so many levels, BUT..I’ve asked for ..still waiting..
Again, as a caregiver with so many meds coming in, this app really needs the ability for TWO people to have access to the meds list and schedules. I find I need to have family member sign out so I can go through, add meds, change schedule on my iPad..then sign out and have them sign back in to then resume being reminded and checking off the meds on time. I also find as the Med friend, what I input into the “primary account” isn’t always what’s seen at the Med friends side. This could cause serious confusion in a medical emergency trying to go through accurate meds list in hospital environment. I hope this fix comes quickly as it’s so vital to such an amazing app!Show lesselsie66
5 years, was once great, but now I’m done
Edit: I’m not going to delete my earlier review but I wanted to change my rating. I’m still having glitchy problems with the app connecting to Apple health but the folks at customer service have been wonderful every time I’ve contacted them. They are patient (even when I leave a crap review) and seem to actively want to help me solve the issues I’m having.
This used to be a good app. Every update in the last year has made it worse. And now, I can’t even contact you for help because as soon as an email address is in the “to” field the send arrow disappears. And I can’t upgrade to premium for a month to see if that helps. And I can’t send a report of 4* years of measurements for reasons I can only guess at. And I can’t send a report of the new health trackers for the same reason I can do desend a help email. The send arrow disappears as soon as I type an email address. Do not tell me this is an Apple problem because if you are operating on an Apple platform, you have to keep up with them. Not the other way around. I wish there was a way to not lose 5+ years of information when I delete my account but apparently there isn’t.Show lessDanteInTheCave
One step away from deleting
Have used this app for quite some time now, and have more or less enjoyed the improvements and enhancements. Along with the improvements, I’ve also seen the app become noticeably slower and buggier as its complexity increases. I lived with it though, because I came to depend on its core functionality. I have - until recently - considered Medisafe a 5-star app. Now…I feel I’m being overly generous with two.
Then the app began intruding with messages about adding rheumatoid arthritis. And I DO mean intruding. Every time I opened the app to do something the RA massages would overlay the screen and I couldn’t dismiss it. Then the ‘spinner’ would appear, and the app was effectively locked up, and all I could do was kill the app. Over time the RA massages stopped appearing, but the spinner appears now every time I open the app, and takes several minutes to disappear, though at times I’ve had to just kill the app because it stays locked up for so long.
Now that the iOS Health App will track my meds like Medisafe does, I’m considering deleting it. I’ll try this latest update, but if it don’t fix this unresponsiveness I’ll have to take that step. Really hate to abandon an app that I’ve come to trust and rely on, but I just can’t deal with how poorly the app works of late.Show lessDean Buzzell
