Leave a Review Main Street Bank Mobile
Great service always
I’ve always liked this bank every once so nice and helpful. Anything goes wrong I called them go in and they help me with whatever I’m going through. I absolutely love them best bank out there. Thank you.Candy2buy
Much worse
They took a banking app which was adequate at best and made it more cumbersome and less intuitive than the old app. I wonder if they used any test groups or simply let a bunch of SEs decide how it should work.bills58
Developer Response
Thank you for providing us with your review and for being a customer of Main Street Bank. We are sorry to hear about the recent experience you have had with our mobile app. The new design of our mobile app was carefully chosen to provide more functionality for our customers, and it was received positively by several test groups. If there are any issues you are experiencing, please contact us at 855-962-4600. We are here to help!Transaction descriptions
Not crazy about the way transactions appear on the new app. Now you have to open each transaction to see the detail where before you could see at a glance. Frustrating.SueCT52
Developer Response
Thank you for taking the time to provide us with your feedback on the recent technology upgrade. We apologize for any inconvenience caused by the changes to the transaction display on our new app. We understand that the new layout may be frustrating for some users, and we appreciate your honest feedback. Our development team is working on implementing solutions to improve the transaction display and make it more user-friendly. We would like to assure you that we are committed to providing you with the best possible user experience, and we will continue to work on improving the app's functionality. Thank you for your continued support. If you have any other questions or concerns, you can reach us at 855-962-4600. We are here to help!