Worst UI and Ux
Come on! Is that even a search engine in the app? Results miss a lot of details! On TV search no model no. can be found. The search is the worst thing in this app. Beside it is now old and feels like you will get robed if you buy from it.
ExtraStores really need to upgrade this app.
ExtraStores really need to upgrade this app.
Response from developer
Thank you for contacting us. We always strive to provide the best experience for all of our customers. If you would like to speak with our customer service team, you can reach to us on 8001240900.
Poor app
The app is totally poor. Needs improvement in many ways
Crashing
Slow and crashing on iPhone 12 Pro Max
Response from developer
Thank you for your feedback. The issue is fixed with latest release, please update your app.
App shwoing update and no update available when you open the app store
The app shwoing that there is an update for it but when you check the app store there is no update available solve the issue please
Extra Rubbish
Rubbish application
Cannot sign in using my account
The app has an issue by showing an error message when trying to sign in using my account, unlike the website that works flawlessly.
أسوء شركة في السعودية the worst store in KSA
لا أنصح أبدًا في هذه الشركة ، أسلوب التسويق لديهم سيء ، يقدمون عروض وعند الشراء يتم سحب المبلغ مباشرة ، ثم يدخل الزبون في دوامة كبيرة من المماطلة ، وعند إلغاء الطلب ستمضي أيام كثيرة والمبلغ لن يسترجع لحسابك.
شكوتهم لوزارة التجارة بعد طلب لم يتم شحنه ، وتم الغاءه والمبلغ لم يسترجع بعد ٢٥ يوم من طلب الاسترجاع ، وحتى الان لم يرجع. إذا أردت الشراء فاحذر الشراء من التطبيق ، لأنك ستصاب بألم الرأس وعدم الاكتراث من الشركة ، فلن يستجيبوا لاتصالاتك أو شكواك. خير شاهد حسابهم السعودي بتويتر ، شاهد الزبائن المتضررين.
I don’t recommend buying from this store at all. They uses offers to catch u, when that’s happened and u pay, you are welcome too a circle of waiting to get you order. And will never receive it, then u may consider canceling and get refunded, however that would be another circle of waiting for so long.
I submitted a complaint to the Ministry of Commerce in KSA, that Extra didn’t ship my order, and I cancelled the order and know almost 25 days since I cancelled and did not get money back.
شكوتهم لوزارة التجارة بعد طلب لم يتم شحنه ، وتم الغاءه والمبلغ لم يسترجع بعد ٢٥ يوم من طلب الاسترجاع ، وحتى الان لم يرجع. إذا أردت الشراء فاحذر الشراء من التطبيق ، لأنك ستصاب بألم الرأس وعدم الاكتراث من الشركة ، فلن يستجيبوا لاتصالاتك أو شكواك. خير شاهد حسابهم السعودي بتويتر ، شاهد الزبائن المتضررين.
I don’t recommend buying from this store at all. They uses offers to catch u, when that’s happened and u pay, you are welcome too a circle of waiting to get you order. And will never receive it, then u may consider canceling and get refunded, however that would be another circle of waiting for so long.
I submitted a complaint to the Ministry of Commerce in KSA, that Extra didn’t ship my order, and I cancelled the order and know almost 25 days since I cancelled and did not get money back.
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The worst online shopping experience ever
I have ordered a product since 16 of April. They claimed it will take two weeks to arrive. However, every week they delayed the delivery until they canceled it a month and a half later and haven't sent my cash back nor replay to my emails. I am very disappointed I advise no one to ever think to buy anything from them as they will never replay or provide service recovery.
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Not remembering my login account!!
Why do I have to re-login every time I open the app?!?! It also keeps asking me to enable location services, even though I’ve done that already!!
Don’t Buy
They don’t answer calls , they don’t delivers. Terrible customer experience and the app is slow with bugs .
