Leave a Review eXtra اكسترا
Worst UI and Ux
Come on! Is that even a search engine in the app? Results miss a lot of details! On TV search no model no. can be found. The search is the worst thing in this app. Beside it is now old and feels like you will get robed if you buy from it.
ExtraStores really need to upgrade this app.H.2.A
Developer Response
Thank you for contacting us. We always strive to provide the best experience for all of our customers. If you would like to speak with our customer service team, you can reach to us on 8001240900.Poor app
The app is totally poor. Needs improvement in many waysAttar000
Crashing
Slow and crashing on iPhone 12 Pro MaxCustomer Experience Test
Developer Response
Thank you for your feedback. The issue is fixed with latest release, please update your app.App shwoing update and no update available when you open the app store
The app shwoing that there is an update for it but when you check the app store there is no update available solve the issue pleasebush28
Extra Rubbish
Rubbish applicationMohamed Kandil
Cannot sign in using my account
The app has an issue by showing an error message when trying to sign in using my account, unlike the website that works flawlessly.Uthman35
أسوء شركة في السعودية the worst store in KSA
لا أنصح أبدًا في هذه الشركة ، أسلوب التسويق لديهم سيء ، يقدمون عروض وعند الشراء يتم سحب المبلغ مباشرة ، ثم يدخل الزبون في دوامة كبيرة من المماطلة ، وعند إلغاء الطلب ستمضي أيام كثيرة والمبلغ لن يسترجع لحسابك.
شكوتهم لوزارة التجارة بعد طلب لم يتم شحنه ، وتم الغاءه والمبلغ لم يسترجع بعد ٢٥ يوم من طلب الاسترجاع ، وحتى الان لم يرجع. إذا أردت الشراء فاحذر الشراء من التطبيق ، لأنك ستصاب بألم الرأس وعدم الاكتراث من الشركة ، فلن يستجيبوا لاتصالاتك أو شكواك. خير شاهد حسابهم السعودي بتويتر ، شاهد الزبائن المتضررين.
I don’t recommend buying from this store at all. They uses offers to catch u, when that’s happened and u pay, you are welcome too a circle of waiting to get you order. And will never receive it, then u may consider canceling and get refunded, however that would be another circle of waiting for so long.
I submitted a complaint to the Ministry of Commerce in KSA, that Extra didn’t ship my order, and I cancelled the order and know almost 25 days since I cancelled and did not get money back.Show lessAzeez5522
The worst online shopping experience ever
I have ordered a product since 16 of April. They claimed it will take two weeks to arrive. However, every week they delayed the delivery until they canceled it a month and a half later and haven't sent my cash back nor replay to my emails. I am very disappointed I advise no one to ever think to buy anything from them as they will never replay or provide service recovery.Show lessAmalfispoon
Not remembering my login account!!
Why do I have to re-login every time I open the app?!?! It also keeps asking me to enable location services, even though I’ve done that already!!Zico Zuma
Don’t Buy
They don’t answer calls , they don’t delivers. Terrible customer experience and the app is slow with bugs .Badar Al Raisi
