My HKBN User Reviews

My HKBN: Rewards & Services
My HKBN: Rewards & Services
Hong Kong Broadband Network Limited

Top reviews

Buggy and poorly made.

Completely useless and doesn’t work. Classic.

Response from developer

All feedback is appreciated as it helps us improve your overall experience. Please send your suggestions to HKBNbroadband@hkbn.net. 

Can’t even pay bill

Why can’t I use this to pay my bill?

Response from developer

As all credit card instant payments are processed by a third-party platform, your issue may be caused by a temporary disruption of the network or payment servers. If you’re still unable to login or use the App, please try other payment methods (e.g. FPS) or please send details below to HKBNbroadband@hkbn.net: Smartphone model, (Android /iOS version), HKBN Account No., date of your attempted login

0 star - Crappy app user experience

Imagine if you wanna check IDD usage... where is it??? it is hidden somewhere, and it gives me “system failed”

Response from developer

All feedback is appreciated as it helps us improve your overall experience. Please send your suggestions to HKBNbroadband@hkbn.net. 

彈app

自從大改版之後冇一次成功打開過個app,咁都算啦,依家更新幾次之後都係咁,檢討下啦!

Bad app

Visa check out is horrible. Impossible drag the bar to checkout. App is slow and worst the the one before.

Not worth having even free.

This app doesn't provide anything more than what I can get online. Why doesn't HKBN provide access to webmail? Only available through mail server.

fit for iphone5 please

waiting for iPhone 5 version and the screen now really looks awkward

No English

Despite the app description stating it's in English, the app is only in Trad Chinese. I like apps like this to pay my bills, etc., but have to wait for the update for English version...

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