New version takes forever to load
It’s so slow. Previous version was much better.
Not the app I paid for
I bought the lifetime subscription for this app before the relaunch and my kids loved it. Then in May that version was replaced with the current app that really feels inferior with less appealing graphics and drab colours and a much more basic user interface, and now the kids are a lot less interested. Please give us the choice to use the old app!
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New app is terrible!
We have been using hooked on phonics for 6 years and have used it to teach 3 kids to read. Then the app changed and now books take forever to load, it is much less user friendly... I’m so disappointed because now I need to find a new method to teach my kids to read. The new app also got rid of the “big reading show” which was great for pre-readers, the new “pre-reader” section is too difficult for pre-readers and expects them to read books?!?
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Doesn’t work
The website says to contact them if you have issues but I was provided with zero support. I couldn’t even get the first game to load. Also, the developer has no record of you if you sign up through the app. You must unsubscribe through the App Store, even though the app takes you to their website to manage your subscriptions.
Don’t waste your time!
Don’t waste your time!
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Disappointed
My daughter loved her Hooked on Phonics app. She was making progress in her reading and really enjoyed working on each of the activities. The recent update ruined all of that. It’s not even remotely close to the previous program. It’s dull, confusing and boring. She doesn’t like it at all and now I have to look for a new program and start again. So disappointing! You have gone from a 5 star to a 1 star app in 1 upgrade.
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Completely unnecessary upgrade that does not work on iPads
The latest upgrade is not user friendly and not intuitive to navigate, unlike the previous version. The design is extremely poor - you cannot even see the back arrow on an iPad once you are in the learning to read section, so can't go back to the home page. There is also an activity where you press a letter and it's meant to fall down from a tree - doesn't work at all.
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Forced Update
I had to update from the original app I bought as it stopped working until I would. This new app is NOTHING like the original, it was perfect before, why would you completely change it? The new version is not as engaging, all the cute characters are completely replaced and the activities are boring compared to the original. My children loved the original version. I bought a lifetime subscription and feel like you took it away from me. Also, the new app freezes constantly on me and the layout is so disappointing. Is there a way to get my old app back?? I’m also nervous as under my subscription it says ‘monthly’ now instead of ‘Lifetime’ I will not be pleased if I have to deal with charges. I hope your team has a way to get the old app back for download, as that’s what we paid for.
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You broke it!
This is a fantastic app... when it works! I can no longer access any levels - I get bumped back to the ‘choose user’ page when I try to select a level.
The frustration is almost unbearable because the lessons are awesome, and my oldest child benefited greatly from them. Now my youngest wants to learn and is not able to.
Many app updates have come through since this problem arose and yet the app continues to be broken. This is unacceptable for an app that I paid for and worked perfectly.
Enough is enough. Get it together and fix it.
The frustration is almost unbearable because the lessons are awesome, and my oldest child benefited greatly from them. Now my youngest wants to learn and is not able to.
Many app updates have come through since this problem arose and yet the app continues to be broken. This is unacceptable for an app that I paid for and worked perfectly.
Enough is enough. Get it together and fix it.
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No tested properly
I signed up for a Trail after completing the first lesson. And it doesn’t let you do the second lesson even if
You have signed up !
The first lesson icon was bouncing so I clicked on it and it just brings up the first lesson again !
Occasionally it brings up a registration form which I filed in and when I clicked submit it just does nothing !
Really disappointing for kids who were enjoying it .
Trial cancelled ! Please test the app
You have signed up !
The first lesson icon was bouncing so I clicked on it and it just brings up the first lesson again !
Occasionally it brings up a registration form which I filed in and when I clicked submit it just does nothing !
Really disappointing for kids who were enjoying it .
Trial cancelled ! Please test the app
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Unfair pricing if outside the US
My 3 year old loved the trial so I wanted to keep her going. There are endless ads in the program advertising a one year price and a lifetime membership price. As I have two kids, I wanted the lifetime membership, but the UK app only offers monthly or yearly. Why should I pay the same for a year that American users pay for a lifetime??
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