EGYPTAIR User Reviews

EGYPTAIR
EGYPTAIR
EgyptAir Airlines

Top reviews

Very poor service

The app is literally useless and almost always crashes. Egyptair please fix your glitches and poor customer service. Especially for the amount of money you are charging for flights.

I hope I can give Zero stars.

One of the worst apps for airlines. It rarely works and the interface is very confusing. Website on desktop is the same. And I receive their response 3 years later. What a loser airline.

Response from developer

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations, please feel free to give us your valued detailed feedback to webbookingsupport@egyptair.com with any further comments, concerns, or suggestions you wish to share. We would love to meet your valued desires.

Horrible app

This app is absolute junk, crashes mid way through the check in process or about every 5 minutes. Unable to do my check in

Response from developer

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

THERE IS NO CUSTOMER SERVICE. HORRIBLE.

If you book a ticket online. You need to know there is no way to reach the airline again. You are on your own. There is no one to change, cancel, refund, help, question. I have been trying to reach them for a whole week. Their 2 numbers are disconnected and i sent 5 emails with no replies

horrible app

have tried every imaginable format to enter my phone number, but none are accepted, and I can’t get past the screen to select my seat and check in. and once you have entered a phone number, even if it is incorrect, it takes a while for the system to clear out what you have input, you can’t just immediately change it (the format) again. it’s like working with a computer program from the 1980s.
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Response from developer

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

I hope I can give Zero stars.

One of the worst apps for airlines. It rarely works and the interface is very confusing. Website on desktop is the same.

No results shown

No availability nor non-availability shown on results page following enquiry, despite trying different dates and airports :(

Flight booking not working. Useless app.

For almost a year now flight booking is not possible through the app. When you attempt to search for a flight you get the message that Something went wrong! Month after month and update after update and it still is useless.
What a shame.

Response from developer

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations, please feel free to give us your valued detailed feedback to webbookingsupport@egyptair.com with any further comments, concerns, or suggestions you wish to share. We would love to meet your valued desires.

Rubbish

Just get to the airport early. This is one of the most bug ridden apps out there. Rubbish.

The best direct trip

The best company from USA to Egypt the only thing you have to care more about the app

Response from developer

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated , We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

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