Charts are broken
Response from developer
Hi TimJulien, there turned out to be an issue with NRQL charts in incident violations, if this was the problem you were seeing, then there shouldn't be any broken charts now. If there still are, can you let us know, thanks!
No data
Response from developer
Hi RJ858, check out version 3.73.0, where we now have enhanced OpenTelemetry service support... If you are still unable to see any APM or service data, please contact us in the in-app feedback so we can figure out why.
App Improving but reliability a concern
I’m glad they’ve been updating this app to let you access more (although it’s not quite as sexy as the older insights app). Recently this app was updated to finally show complex widgets like desktop (as a paying customer - thanks) but this work is unfortunately undone by carrying over the long-standing desktop bug that mixes up data colours so things are mislabelled and wrong - so I still can’t use this app in the boardroom (the same for desktop).
I encourage the team to double down on things like above - I want to love the platform and get real value from it (as I’m constantly aware that it’s expensive ). There should be no bugs when displaying data - labels should be correct and data trends should reliably move the correct direction (often thrown by this too)
Response from developer
Hi 365nice, We have now released multiple query support in dashboard widgets on the latest version 3.69.4, check it out!
Bad navigation
Response from developer
Hi l3wlz, Have you checked out the new navigation? We took your suggestions about the tab bars, and made them a top level element. Was there any other feedback you have, don't hesitate to either email us at mobileappsupport@newrelic.com, or use the in-app feedback. Thanks!
Okay but needs work
Response from developer
Hi joshkosh, v2 accounts now support alerts with workflows, check it out!
Incredible app. Ignore the poor reviews, great functionality and very snappy.
Would be really cool to have an ApDex widget for iOS14! Also, maybe a widget view of my favourite synthetics monitors. Would be incredibly powerful for glance views.
Response from developer
Thanks for the review TristanW78! Configurable widget views are a nice feature request.
A good quick look
Also, please fix the Face ID login. It will automatically login even if my face can’t be detected. I even tried covering the camera. Provides a false sense of security.
Response from developer
Hi Cruddell001, thanks for the feedback! The Face ID login would only be used if you were logged out and tapped the Face ID button. This sounds like it's just doing the normal downloading of your data with the current logged in status. I'll add a feature request to make this initial state less confusing, so it doesn't appear like it's using Face ID.
Dashboards
Dark mode Yayy
Response from developer
Hi 265 Dan, Please check out version 3.52.1, where we now support dark mode!
SAML login isn’t supported
Response from developer
Hi Fabsgtcf, we are sorry to hear that you are having trouble logging in with SAML. The app supports numerous SAML providers, so please see https://docs.newrelic.com/docs/mobile-apps/new-relic-mobile-apps/authentication-alerts/troubleshoot-sso-accounts-using-mobile-devices for more information.
