Very poor design
It takes a very long time to go through and populate the certificate. Keeps on missing signatures and issue still not resolved. Keep your money! £70 for 6 months now wasted. Cannot use
Crazy pricing
I’ve been a long time user of these groups of software, when I first downloaded and subscribed we got everything, then they started splitting it all up. So now you have to buy 3 different sets of subscriptions! It makes it really expensive software. Sorry but £99 now for the fire one is mental money. Plus the electrical one that’s £80, for all the electrical bits it’s getting on for £300 a year. Support is pretty terrible and it’s really buggy. Half the time stuff doesn’t work right. I’ll be looking elsewhere I’m afraid. About 8 years I’ve had this. Time for change.
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What customer service!!!
Had the iCertifi app for 15 years and all the other apps I paid for too. Then one day the app didn’t work lost 15 year worth of certificates. The bloke didn’t want to know and blocked me from contacting him. So if I was you I wouldn’t bother with any of his apps.
Response from developer
Oh this guy. This person was banned for swearing and being consistently obtuse and abusive to staff who tried to assist. He then set on a campaign of vitriol on social media and got his wife to stalk us, weird!
Can’t view in landscape
Would be 5 stars if the app could be viewed in both landscape and portrait on my iPad. When using my keyboard with the iPad I have to view the certificate sideways which is annoying, surely it wouldn’t take much to allow app to display the certificate in landscape, the pat testing version and electrical certificate version do. Would save me a bit neck pain!
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Nearly good.
The section “Details of the fire detection and alarm system”. Can be quite detailed during the form filling. The PDF output however only shows a tiny single line rendering the whole report useless. Shame.
Pretty Good App
We use this most of the time, and to be fair it’s not a bad app at all. 1 major issue, the documents are so large some of my customers can’t receive them. Any chance of making them smaller..??
Disappointing
You can’t send your certificate after completion. No support. Just a waste.
Utterly poor
Huge issues trying to send completed certs no support, really disappointing!!!,
Not commercial
Does not have commercial fire category only domestic/dwellings. LD etc not L1 or M only categories.
Good basic app but many technical issues
Appears to be good app but there are issues when the data fields you have entered are converted differently onto the converted pdf. Check your pdf before sending to client has this could be very misleading when it indicates you have tested something when you haven't . Poor tech support
