CameraFTP Viewer User Reviews

Top reviews

Great remote viewer

The free access to remote viewing from my laptop to my phone works for me without a problem. Gives me peace of mind without having to worry about subscription fees. Continue doing a great job.

Very easy

I had ip cameras before, but this app is much easier

Doesn’t work

Waste of time. Can’t sign in

Response from developer

Sorry to hear about your trouble. We have numerous new members per day. No other users reported login issues. Please note you can sign up from any platform. For example, you can sign up from www.cameraftp.com website, then log in to this viewer app. I believe you did not enter your password correctly, or you entered a wrong password. If you forgot your password, you can reset it online easily. CameraFTP is a DriveHQ.com division, founded in 2003. If you have any questions, please feel free to call/email us. Also, we have created a lot of tutorial videos, please watch some of them based on your needs: https://www.youtube.com/playlist?list=PLbYuWTO_dTW4mAS59v-Oqw1O6MSNHKKtc

The app has no search option.

I tried searching for CCTV cameras in my area and it has no search option.

Response from developer

Sorry you misunderstood the app's features: - First, it is a CameraFTP Viewer app. It can view cameras that upload footage to CameraFTP (i.e. it is a viewer app for CameraFTP customers). - Second, it is mainly designed for security and monitoring. Most users will use it to view their own cameras. It supports viewing local-recording or a cloud-recording cameras. - Third, if you are a CameraFTP customer, then it is extremely easy to use this app. You just need to install it and log in to it. - Fourth, if you need to view public cameras, you can use the CameraFTP Viewer app, or CameraFTP.com website. You can only view cameras published on our platform. CameraFTP offers a powerful and flexible camera publishing platform, for more info, please visit: https://www.cameraftp.com/camera/knowledgebase/howtoPublishCamera.aspx Please feel free to contact us if you have any more questions.

Very useful, versatile security app

It’s very impressive. Though you must have a camera and use cameraftp service. But you can use a webcam, or a smartphone as ip camera. Super easy to setup. You can live view or play back camera footage, or even video call a remote mobile security camera or webcam. Good for security surveillance and baby monitor.
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Response from developer

Thank you for your great feedback. We will always try our best to serve you. This is the viewer app for CameraFTP's cloud recording service. The viewer app is available on iOS, Android, Windows, and you can also use any web browser without installing an app. The viewer supports live viewing and playback. If you use our Mobile Security Camera app, or CameraFTP VSS software (use PC as CCTV DVR system), then it supports 2-way live video and audio viewing/calling. It is a unique feature, not available in any IP security cameras. You can use it as a pet or baby monitor.

App works great

Have been using this app for several years now. If there are any issues the developer is quick to send out an update to fix the problem. I have 5 cameras on the program and everything works as it should.

Response from developer

Sorry for the problem and our slow response here. Please contact CameraFTP support via email or phone. Our phone support is available during normal business hours. Our email support is available nearly 24x7. The problem should have been resolved long time ago. In addition, there are multiple ways to access your recorded footage. You can log on to www.cameraftp.com, then go to My Cameras page to view your camera; you can use our mobile viewer apps for iOS and Android; you can also download all recorded footage from the cloud to your local/cloud account. You can then view them offline.

Very nice

This app is easier than other camera viewers, if you can configure your cameras to upload to cameraftp. The price is quite low for home monitoring service.

Response from developer

Yes, CameraFTP's cloud recording/monitoring service is indeed easier than other cloud surveillance services. You never need to configure your Firewall (open port; port forwarding, Static IP or DDN service, etc.); your camera does not need to be accessible from the cloud. So it is easier and more secure. If you want to use a Webcam as an IP camera, you can install CameraFTP VSS software. CameraFTP VSS can use a PC as a CCTV DVR system.

Excellent

The app is free, but I have subscribed to have camera video uploaded and saved when motion is detected by the camera.
Recordings are kept for 7 days, and I can view any captured video recorded over the last 7 days.
You can subscribe to upload snapshots or video when movement is detected - but don’t make the mistake I initially made of subscribing to upload snapshots but setting up the camera to upload video! Do this and you can download the video from the CameraFTP’s web site but this app will not work!
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Response from developer

Thank you for sharing the info with others. CameraFTP has 4 plan types, it could be confusing to some users. We have created a video explaining these 4 plans. Please watch this video: https://youtu.be/rujJhcoumBY For regular surveillance, it is recommended to order a video recording plan (if your IP camera/DVR can upload video clips). Please visit www.cameraftp.com and click the Cameras tab for a list of camera brands that we tested and created Setup Guide documents. (Reolink, AmCrest, Foscam, D-Link, Wansview, Axis, etc.) If your IP camera/DVR cannot upload video clips, you can order an Image Recording plan. The recorded images can be played like video at lower frame rate.

Cannot select other date/time

Date/time selector not working. Zoom limited until image firs screen... not good if you have a high resolution camera and want to see more detail on a particular frame.

Response from developer

Sorry for my slow response. We have improve the viewer app dramatically. Please try again. Note you must have a camera uploading footage to CameraFTP via FTP/SMTP. Most users use IP cameras/DVRs. But you can also use CameraFTP Mobile Security Camera app as an IP camera, or use CameraFTP VSS Software as a CCTV DVR System. If you have a camera uploading to CameraFTP cloud, then you can use this app to view it; or you can use any web browser. Just log in to www.cameraftp.com website, you can view your cameras. You can also use our viewer app for Android and Windows. You can use any FTP client (e.g. FileZilla) software to download the recorded image or video files.

Not working on my ipad mini

I paid 2.99 already and i'm still not able to record video just pictures. I cant change screen size or frames per second either.

Response from developer

You reported an issue about CameraFTP Mobile Security Camera app, not this CameraFTP Viewer app. The early version of CameraFTP Mobile Security Camera app only supported image recording. We have supported video recording for many years now. CameraFTP Viewer app can play both image or video-recording cameras. CameraFTP is a leading Cloud Recording and Home/Business Monitoring service provider. You can use IP cameras, DVRs, Webcams or Mobile devices. You can record the footage to our cloud and view them from anywhere with a browser or CameraFTP Viewer app. CameraFTP offers very broad cloud recording and camera publishing features, please take a look at our features page: https://www.cameraftp.com/CameraFTP/Features/

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