West Bend User Reviews

West Bend
West Bend
West Bend Mutual Insurance Company

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  • Apple Wallet Integration

    Please WB, I beg you to add Apple wallet so we can put our vehicle identification cards in there!
  • Awesome App

    This app is perfect! I can see all my my car id cards and review my policy! West Bend is such a great company and I will forever keep my insurance with them due to their great products and amazing customer service. Every other carrier is subpar to West Bend in my opinion.
  • Easy to use

    The app was easy to setup, just needed my policy number and then it took 2 minutes to create an account. Can see my auto Id cards and coverage on my home.
  • Not a belt to access account

    Gives a red box prompt to activate user, but nothing happens. Horrible functionality with this app.
  • Frustrating

    This app is impossible to work with and convey what really happened in submitting a claim. In fact it wouldn’t even submit it after going through the process a couple times. Very frustrating.
  • Doesn’t work

    I login and it just goes to a white screen. Doesn’t matter how long I wait nothing comes up. It’d be better if they just didn’t have the app. It’s a giant let down.
  • Not good 1st impression

    Just moved from GEICO who’s app worked well. I created an account but never got verification email (checked spam). Tried to log in but couldn’t. Then later in the day the app let me in but I just get a white screen. Have closed and deleted app but nothing fixes the white screen. Tried tech support link in App Store but took me WB homepage.
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  • Can’t Register Due To Inoperable Birth date on iOS

    Downloaded the app and went to register an account but it’s impossible to enter my birth date. Only gives today’s date as an option and can’t proceed.
  • Loading documents takes forever

    Not all documents are available and it takes forever to load. These seem to be the key things you’d need the app for.
  • 2 trees on my roof

    I don’t feel safe in my home.
    It’s getting dark and After 2 hours on hold was told it is after hours.so now I just get a silly app

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