app is NOT working at ALL.
Response from developer
Please allow our app to access your photo gallery by adjusting the settings: iPhone Settings >> BeautyPlus >> Photos >> Selected Photos>> Edit Selected Photos. If you still require a refund, please contact Apple's official support personnel directly, as we regretfully do not have the authority to issue refunds for you.
LOVE IT!!!!♥️...But one concern...
Hi, My name is Celine❤️, I’ve been using this app for like 2 years now! & I absolutely love this💖, I love editing my photos, I just like to bling them a bit✨. I love the shades of the eye makeup, a lot of them are aesthetic, light pastel, & pretty! A lot of them look really good on my face. Because of the concern I’m about to tell you, I just wish I could only give 4 in a half stars ⭐️
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Concern: I don’t like it when I’m finished doing my makeup (on the app ofc) I save it, but I have to buy a pass to save it. Like...why do I have to pay for something just to save it? Like, when I first started using this it would save it, but now, it just won’t save until you buy I pass............I rlly don’t get it...............
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But aside from that, I love this app a lot, I’ve been using it for 2 years!😁. I love this so much!
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-P.s. This whole thing was just my opinion, of this app, I don’t mean to hurt anyone!
Thank you for taking the time to read this, I hope you have a great 🌇Day/Night🌃
-From, Celine♥️
Response from developer
Thank you for sharing your thoughts with us. Due to the substantial costs involved in providing users with a better photo/video editing experience, we charge for some special features. After upgrading to the Premium Service, users will enjoy a higher quality experience.We greatly appreciate your liking of our app and wish you all the best!
LEE ESTO ANTES DE DESCARGAR LA APP DO YOU NEED READ THIS
This app is a lie, you can edit your photos everything very well it looks very nice and everything but it doesn't let you download the photos it doesn't let you save them you have to pay. Not a single photo lets you download everything you have to pay, and if you think about taking a screenshot or the one you already did is not going to leave you, you will get an ad saying to pay to have the photo or what you edited so if you don't want to pay for a single photo, it's better not to download this horrible app. And I give it 0 stars.
Response from developer
Hola, BeautyPlus es una aplicación gratuita con compras dentro de la aplicación. Si no puede guardar sus fotos o videos, es posible que haya utilizado algunas funciones Premium (hay una marca de diamante en los iconos de las funciones Premium). Si aún no puede resolver el problema, comuníquese con nosotros a support@beautyplus.com
Don’t bother
Refund
As I stated I ACCIDENTALLY hit this subscription and didn’t want this app! I contacted to try and get a refund through apple and they said I had to contact the app developer and the only option I had was to leave a review, now a response is telling me to contact apple! A person is responsible for making an error and I paid the ultimate price. Charged for a app I don’t want and didn’t want. I try to do things the right way by making contact so if I have to dispute the charge with my bank I will. It said that people make you go an extra mile because I made an error. Unjust will not prosper!
Response from developer
Dear user, if you do not want to renew the subscription, you must cancel your subscription at least 24 hours prior to the end of the old subscription, otherwise the App Store will automatically deduct a subscription fee from your account or associated credit card. As subscriptions use Apple's billing service, BeautyPlus is unable to issue any refunds directly. To apply for a refund, please go to reportaproblem.apple.com.
They’ve started charging for basic items.
I’ll be going back to photoshop and Lightroom before every button option can’t be used unless you pay for it. I don’t mind paying for something but not a monthly subscription. A flat fee would bring in more people. Once word gets out that if you’re black or brown, you’ll have to pay to use the feature made for darker skin. It won’t be good for this app. I made sure to grab it all on screen record before writing my review. Just incase y’all go messing with it before I share it to social media. Do you hate darker people? I used to never really see racism but it’s becoming increasingly common anymore. That shouldn’t be.
Response from developer
Hi.Thank you for your feedback, I will make sure to pass it on to our product team and see what we can do. Sorry for the inconvenience caused. Building a high-quality photo editor takes a lot of resources and we can only continue to iterate by investing in our premium offerings which are bundled into our subscription. I sincerely hope you can continue enjoying our app. If you would like to use the app without paying for a BeautyPlus Premium subscription, you can use any of the free features that don't have a diamond icon on the label. Thank you.
My go to app!!
Bad representation of black people
Note: this app uses filter that lightens skin of darker women and lacks accurate black hairstyles changing natural hair looks to straight hair. Their ai also sometimes can’t properly identify black people.
Response from developer
We're sorry about your disappointing experience. Could you please record the screen showing the related issue (start your recording from before you open the application) and send the video to support@beautyplus.com? This will help us better analyze and solve the issue. Thank you for your understanding and cooperation!
Bad representation of black people
Response from developer
We're sorry about your disappointing experience. Could you please record the screen showing the related issue (start your recording from before you open the application) and send the video to support@beautyplus.com? This will help us better analyze and solve the issue. Thank you for your understanding and cooperation!