BeautyPlus User Reviews

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app is NOT working at ALL.

For the last month this app is NOT working at ALL. I’ve followed the suggestions from tech support and nothing is happening. I’ve been a premium subscriber for a long time and this app has just DIED completely nothing works. I insist on a refund as a premium subscriber. Really disappointing this WAS a good app. Not ANY MORE nothing works my photos albums won’t upload to the app to do any editing. Just a blank white screen. I just repaid my full years subscription for something that DOES NOT WORK AT ALL.
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Response from developer

Please allow our app to access your photo gallery by adjusting the settings: iPhone Settings >> BeautyPlus >> Photos >> Selected Photos>> Edit Selected Photos. If you still require a refund, please contact Apple's official support personnel directly, as we regretfully do not have the authority to issue refunds for you.

LOVE IT!!!!♥️...But one concern...

Dear, the developer of BeautyPlus💄
Hi, My name is Celine❤️, I’ve been using this app for like 2 years now! & I absolutely love this💖, I love editing my photos, I just like to bling them a bit✨. I love the shades of the eye makeup, a lot of them are aesthetic, light pastel, & pretty! A lot of them look really good on my face. Because of the concern I’m about to tell you, I just wish I could only give 4 in a half stars ⭐️
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Concern: I don’t like it when I’m finished doing my makeup (on the app ofc) I save it, but I have to buy a pass to save it. Like...why do I have to pay for something just to save it? Like, when I first started using this it would save it, but now, it just won’t save until you buy I pass............I rlly don’t get it...............
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But aside from that, I love this app a lot, I’ve been using it for 2 years!😁. I love this so much!
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-P.s. This whole thing was just my opinion, of this app, I don’t mean to hurt anyone!
Thank you for taking the time to read this, I hope you have a great 🌇Day/Night🌃
-From, Celine♥️
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Response from developer

Thank you for sharing your thoughts with us. Due to the substantial costs involved in providing users with a better photo/video editing experience, we charge for some special features. After upgrading to the Premium Service, users will enjoy a higher quality experience.We greatly appreciate your liking of our app and wish you all the best!

LEE ESTO ANTES DE DESCARGAR LA APP DO YOU NEED READ THIS

Esta app es mentira, puedes editar tus fotos todo muy bien se mira muy bonito y todo pero no te deja descargar las fotos no te deja guardarlas tienes que pagar. Ni una sola foto te deja descargar todo tienes que pagar, y si piensas en tomarle captura o la que ya hiciste no te va a dejar te va a salir un anuncio diciendo que pagues para tener la foto o lo que editaste así que si no quieres pagar por una solo foto mejor no te descargues esta app tan horrible. Y yo le doy 0 estrellas.
This app is a lie, you can edit your photos everything very well it looks very nice and everything but it doesn't let you download the photos it doesn't let you save them you have to pay. Not a single photo lets you download everything you have to pay, and if you think about taking a screenshot or the one you already did is not going to leave you, you will get an ad saying to pay to have the photo or what you edited so if you don't want to pay for a single photo, it's better not to download this horrible app. And I give it 0 stars.
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Response from developer

Hola, BeautyPlus es una aplicación gratuita con compras dentro de la aplicación. Si no puede guardar sus fotos o videos, es posible que haya utilizado algunas funciones Premium (hay una marca de diamante en los iconos de las funciones Premium). Si aún no puede resolver el problema, comuníquese con nosotros a support@beautyplus.com

Don’t bother

I would give it 0 stars if I could. I accidentally purchased this app and was denied a refund

Refund

I accidentally renewed this subscription and immediately canceled it. Made a report to Apple and they denied a refund, tried contacting Beauty Plus directly through the app and no luck there either. It’s terrible to have been charged for a service you don’t want that was immediately cancelled and yet refund was denied! All done within a matter of minutes after realizing that it was subscribed to. Now I’m going to have to go through my banking institution to remedy this problem when I shouldn’t have to. If you use this app on a trial please be very careful not to re-subscribe to this app, you will have a problem getting your money back.

As I stated I ACCIDENTALLY hit this subscription and didn’t want this app! I contacted to try and get a refund through apple and they said I had to contact the app developer and the only option I had was to leave a review, now a response is telling me to contact apple! A person is responsible for making an error and I paid the ultimate price. Charged for a app I don’t want and didn’t want. I try to do things the right way by making contact so if I have to dispute the charge with my bank I will. It said that people make you go an extra mile because I made an error. Unjust will not prosper!
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Response from developer

Dear user, if you do not want to renew the subscription, you must cancel your subscription at least 24 hours prior to the end of the old subscription, otherwise the App Store will automatically deduct a subscription fee from your account or associated credit card. As subscriptions use Apple's billing service, BeautyPlus is unable to issue any refunds directly. To apply for a refund, please go to reportaproblem.apple.com.

They’ve started charging for basic items.

All of the features I have used for years now cost money. I don’t know why you all changed it to a paying app now but it saddens me. If you’re a black or brown person, you have to have premier status to use any features made for darker skin. I don’t know why dark circles is now a paid for add on when it never was. Greed took over my favorite app.

I’ll be going back to photoshop and Lightroom before every button option can’t be used unless you pay for it. I don’t mind paying for something but not a monthly subscription. A flat fee would bring in more people. Once word gets out that if you’re black or brown, you’ll have to pay to use the feature made for darker skin. It won’t be good for this app. I made sure to grab it all on screen record before writing my review. Just incase y’all go messing with it before I share it to social media. Do you hate darker people? I used to never really see racism but it’s becoming increasingly common anymore. That shouldn’t be.
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Response from developer

Hi.Thank you for your feedback, I will make sure to pass it on to our product team and see what we can do. Sorry for the inconvenience caused. Building a high-quality photo editor takes a lot of resources and we can only continue to iterate by investing in our premium offerings which are bundled into our subscription. I sincerely hope you can continue enjoying our app. If you would like to use the app without paying for a BeautyPlus Premium subscription, you can use any of the free features that don't have a diamond icon on the label. Thank you.

My go to app!!

I recently discovered this incredible photo editing app, and I absolutely love it! I can't recommend it enough to anyone looking to enhance their photos with ease. The app's user-friendly interface makes editing a breeze, even for beginners like me. With just a few taps, I can effortlessly adjust colors, apply filters, and add creative effects. It's incredible how this app has transformed my ordinary photos into stunning works of art. If you're searching for a user-friendly photo editing app that delivers exceptional results, this one is definitely worth a try. Trust me, you won't be disappointed!
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Bad representation of black people

As a black women I am saddened by the lack of care this app has put forward in representing black people. On the app I decided to try the different filters to see what I would look like in an anime. I used a photo of myself and put it into their ai filter and they gave me a cloud of smoke/burnt ash not even a real human being. This actually didn’t just happen once but 3 times with different photos and filters. It is terrible how their ai can’t tell the difference between a black person and smoke/ash. When putting in other photos of myself, they would typically make me look white and very pale and they would ALWAYS straighten my hair when I either had braids or natural curly hair. Clearly when making this app, people haven’t thought about representing black people and took little time in considering how ai would represent them. I see it as if they really cared, they’d take the time to actually check how ai portrayed black people before releasing this app. Because of this I am outraged and can say this is the worst app I have ever gotten and I would rate this 0 stars if I could.

Note: this app uses filter that lightens skin of darker women and lacks accurate black hairstyles changing natural hair looks to straight hair. Their ai also sometimes can’t properly identify black people.
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Response from developer

We're sorry about your disappointing experience. Could you please record the screen showing the related issue (start your recording from before you open the application) and send the video to support@beautyplus.com? This will help us better analyze and solve the issue. Thank you for your understanding and cooperation!

Bad representation of black people

As a black women I am saddened by the lack of care this app has put forward in representing black people. On the app I decided to try the different filters to see what I would look like in an anime. I used a photo of myself and put it into their ai filter and they gave me a cloud of smoke/burnt ash not even a real human being. This actually didn’t just happen once but 3 times with different photos and filters. It is terrible how their ai can’t tell the difference between a black person and smoke/ash. When putting in other photos of myself, they would typically make me look white and very pale and they would ALWAYS straighten my hair when I either had braids or natural curly hair. Clearly when making this app, people haven’t thought about representing black people and took little time in considering how ai would represent them. I see it as if they really cared, they’d take the time to actually check how ai portrayed black people before releasing this app. Because of this I am outraged and can say this is the worst app I have ever gotten and I would rate this 0 stars if I could.
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Response from developer

We're sorry about your disappointing experience. Could you please record the screen showing the related issue (start your recording from before you open the application) and send the video to support@beautyplus.com? This will help us better analyze and solve the issue. Thank you for your understanding and cooperation!

Sad to See

I’ve been a long time user of this app. It used to have so many features that other apps didn’t have that made it really unique and great for photo editing. These features were all available for free or after you’d paid for the premium features. I remember purchasing these features a very long time ago (when one time payment was the only thing needed to access premium features) only to find out they changed their model to a subscription based one … I understand the need to charge some $ to maintain the app but sad to see how they pick and choose certain features to put behind a paywall. I was paying for the subscription for awhile but every few months I kept seeing more features added behind the paywall. It’s no longer a good enough app to justify the payments so I’ll be looking for something else.
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