lengthy wait time & no notification function
I waited for over an hour with the video on waiting for the Doctor to connect, only to close the video to see what the notes in the virtual waiting room said, as it previously stated he was delayed with another patient, but when I went back to to waiting room from the video my appointment disappeared completely, what a waste of time!!! And to not see the Doctor after all of that wait! Now I am out of pocket and still need to see someone!
I understand that Doctors are dealing with medical issues and often run late but, I waited for over an hour for my appointment! All of which was a rescheduled appointment because the Doctor cancelled the first appointment.
The whole purpose of me using this service was because it was suppose to be quick and easy but, this whole scenario is ridiculous!
I could have gone to my regular Doctor in the amount of time I had to wait in the virtual waiting room for the Doctor on this platform and then to not be seen at all after the lengthy wait!
This app desperately needs a notification setting, that advises when the doctor is running late and allows you to connect when they then become available!
Worst app ever! I want my $70 back from the Doctor missing my appointment and then my appointment disappearing completely.
I understand that Doctors are dealing with medical issues and often run late but, I waited for over an hour for my appointment! All of which was a rescheduled appointment because the Doctor cancelled the first appointment.
The whole purpose of me using this service was because it was suppose to be quick and easy but, this whole scenario is ridiculous!
I could have gone to my regular Doctor in the amount of time I had to wait in the virtual waiting room for the Doctor on this platform and then to not be seen at all after the lengthy wait!
This app desperately needs a notification setting, that advises when the doctor is running late and allows you to connect when they then become available!
Worst app ever! I want my $70 back from the Doctor missing my appointment and then my appointment disappearing completely.
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Great app/system
Awesome system for people living remote where doctors can be hard to get to
Superb
I used this app and service and found it extremely easy to use, which is saying something from a 60 year old duffer like me. Not only is the app straight forward but the service from the GP2U doctor was very friendly and helpfull.
Great app
Very user friendly