Leave a Review MUBI
Great Content, Decent App
MUBI is great. I’ll start there. It’s the rare service where you always find engaging, inspiring cinema.
But — and this is a big ‘but’ — the app is frustrating to use. It’s strangely glitchy. Things you’re downloading to watch later will show they’re downloaded, but when you go to watch them (and you’re off wifi or cellular), I can’t get things to play, as if it needs internet to verify that I can indeed watch what I want to watch. Not ideal when I’m away from home.
When I am at home, AirPlay does not work…but only in full screen. I’m sitting on my couch with my iPad wanting to watch a film, and I AirPlay the sound to my HomePods. The sound indeed plays, but the screen only shows a still of the movie. Strangely, if I put it in Picture-in-Picture, I can watch the movie no problem. It’s only in full screen that the movie won’t display on my iPad.
Again, I can’t complain. This is a great service. But at this point, you expect a streaming app to have basic functionality. HBOMax recently got their act together and worked out these issues… if they can fix things, anyone can.Show lessorangetwelve
Need an user experience as great as the content
Wondering in your boutique video store, I’m often amazed by the treasure I find. Great content. Respect to the curators and operations team. However, the user experience especially on the App is a bit disappointing. There are a couple of times I can’t download a film, and it’s frustrating that on the train in NYC, I have to switch to Netflix or Sundance Now or other services because of tech issue. I want the quiet moment with Varda back.Show lessqiii13
Developer Response
We're sorry to hear about your experience! Would you mind contacting us again at support@mubi.com? We'll be happy to look into this matter with you. Thank you.Excellent app, great service
Initially I had an issue playing video from this app (as well as the web site) through an HDMI cable connected to the lightning port. After posting a review about it, the developer promptly suggested that a non-HDCP compliant HDMI cable was the cause of the problem, not the service, and after selecting the correct cable, the problem was solved. Very happy with both the app and the responsiveness of the developers.Show lessBrian Dilg
Developer Response
Hello, we do in fact allow playback via HDMI cable. If this is not working for you, it could mean that your HDMI cable is not HDCP compliant. There are also a whole range of other ways to play content directly from your TV, or wirelessly from your phone to the TV. For a more in depth look at supported devices, check out mubi.com/devices. Thanks!double billing nightmare
Positives: eclectic art house international mix, and good extras like film critiques and essays
Negatives: Poor coordination btwn Apple and MUBI… never had trouble canceling an app renewal until MUBI. Then I searched my wallet app and found they billed me 3 times in a month, yet still have me as unsubscribed. Hellish nightmare to try to resolve. Wants me to click twice to pay again to view film of day today 30MAR even though Apple says I paid until end of April 2022.
In a half dozen years of Apple apps, I’ve never written negative review. Unfortunately streak ends, though I hope MUBI thrives based on its great content, rather than dubious multiple Billings.Show lessmoisha99
Developer Response
A subscription via iTunes is separate to a subscription on mubi.com. Is it possible that you started two separate subscriptions? Please get in touch at support@mubi.com so we can further assist you.Love it - could be improved.
I’m truly in love with this streaming service. The movies that I find on here are carefully and respectfully curated for me to watch. If I didn’t have MUBI, I’m sure I’d have a much harder time finding these movies. That being said there’s something about MUBI that kind of rubs me the wrong way. Every month, I have a system where I watch movies that are leaving streaming services that I’m subscribed to. Not every streaming service announces what titles they’re getting rid of, but MUBI is one that does. My problem is that they don’t tell you at the beginning of a particular month what movies they’re getting rid of. Instead, they tell you which movies they’re getting rid of in the next 12 - 13 days. This impedes my program a bit. I’m sure there’s a particular reason they do this, but nevertheless if they could tell you at the beginning of the month which of their titles they’re getting rid of, I wish they’d do that instead. And I would think the service better for doing so. Ultimately I have the utmost respect for the people working at MUBI. I will always be a loyal subscriber.Show lessFamkruse
My go to movie night. Every night.
Variety, diversity and simplicity. MUBI provides what other movie streaming services don’t - curated film selections that are hard to come by. Independent, foreign, documentary, vintage and contemporary movies I would not have the opportunity to see or learn about unless I lived in a major metropolis (and possibly not even if I did.)
I particularly like the monthly focus on one particular director’s body of work.
Lots to choose from without the hassle of wading through loads of mass-appeal big-box movies. Very reasonable monthly fee with even better yearly subscription pricing.
If you enjoy “art house” films that you can watch on your Smartphone, tablet, SmartTV or computer (internet connection required) I enthusiastically recommend you check out MUBI.Show lesssisujoel
Love Mubi
MUBI has a great selection of foreign and domestic films. My only suggestions to improve the experience is to allow users to discover movies by era, date, genre, mood etc. filters beyond the norm, filters that enhance discovery. Lastly could we have the ability to have multiple profiles?FacelessGhosts
The movies you send notices for have no play buttons
I receive plenty of suggestions from you. But not have play buttons to click on what is wrong do I cancel and open a different account every time I travel?Curiousedit
Unusual films
I really like this app. I don’t always see the films presented but when I breeze through them, I find some wonderful ones. I especially like the choice of foreign films. And certain directors. This is like my hidden treasure. And it works fine. I had this before and stopped it because some months I didn’t like the choice of films. But I started it up again this past year and I’m glad I did.Show lessFunfolkart
Poor Service, Poorer App
Decent selection but the MOST frustrating and counter-intuitive app in existence. Watchlist is hidden somewhere in the menus but it's not clear how to get there unless you click around.
Mubi announces films available in my country but when I go to the app, NOPE.
Search never turns up the right films, and if you try to find it via the actors' names, you have to click on every title to see if it's the actual film, the trailer, or neither. EVERY SINGLE FILM. Who made designed this app, a visitor from 1999?
Their social media staff never respond to questions, whether to help with the service or to answer questions like, "Hey, what film is that video from?" Nada.
Do they want people to cancel their subscription, because I'm 5 seconds away from it.
Get yourselves and your ridiculous app sorted already.Show lessHollyDay
