Punchbowl User Reviews

Punchbowl: Invitations & Cards

Punchbowl, Inc.

Lifestyle

Reviews Summary

Positive highlights

✨

This app hasVariety of style options for cards and invites

🔍

This app hasEase of use

📊

This app hasTracking of RSVPs and guest counts

📨

This app hasConvenient to send invites via text or email

🗓️

This app hasAbility to schedule delivery for future dates

🎨

This app hasCustomizable cards and invitations

📝

This app hasPersonalized messages and content

🤝

This app hasHelps keep event planning organized

🔍

This app hasIntuitive and user-friendly interface

🎉

This app hasGreat for party planning

Negative highlights

🔒

This app hasConcerns about security and spam-like appearance of invites

🔍

This app hasDifficulty editing invitations and text

💰

This app hasExpensive subscription fees

🚫

This app hasLimitations on free version, like ads and guest limits

📢

This app hasNotifications and messaging features could be improved

🤔

This app hasConfusing trial and subscription process

🤯

This app hasFrustrating customer service experiences

🧠

This app hasSteep learning curve for some features

Top reviews

Most RecentHighest RatedLowest Rated

Love this app

I absolutely love this app. I have not used it for a few years but when I went back I was reminded just how easy it is to use. I highly recommend giving it a try for any event, cards etc. you need to send. They also have a great selection.

pro list

2 months ago

Punchbowl is great!

Just love being able to see the finished product before it gets sent! Designs are great and they make a great email treat for friends and family!
Please keep expanding your selection of cards and invites.

MJEmbury

2 months ago

It’s the best!

Always very simple and has all the features need it! Thank you so much!!

Clair/rosedale

2 months ago

Easy

It’s easy to use with lots of great card designs to choose from.

Peace and joyful

7 months ago

Good but needs to fix bugs

The app version has some bugs that make it difficult, even after I have paid for the subscription.
Any time I go into the invite on my phone app it automatically messes up the invite formatting and I have to fix it again on my laptop. Makes it so that I can’t even use the app on my phone without messing up the whole invite again.
Because of this I would say it’s not worth the money on the subscription fee.

Otherwise I like how I can add all my guests, track responses, add my registry, etc. It even allows me to have multiple events/ invites at once.

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NatJaz19375743821

8 months ago

Good app, but…

I love this app with all the different style options for cards and invites and its ease of use, but I wish that before being able to click the continue button to accept the invite, that it forced you to read the message from the host. If you don’t realize there’s more to read, you’ll miss important information and just click continue. It would be great if the continue button was greyed out until you’ve read the message and then it’s activated.
Also, when it comes to sending announcements, the notifications aren’t very good. I sent my mom a private message while sitting right next to her and didn’t even know she had a message unless she went to open the app. No wonder why my guests are not following directions from the announcements.

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HSN 3 girls

8 months ago

Response from developer

Hi, we're glad you love our app! Guests will see any event details on the invitation screen before they can RSVP. You can also send an additional reminder to your guests before your event using our "Announcement" feature! Please send an email to help@punchbowl.com if you have any questions! - Nicole in Marketing

They charged me instead of processing the 7 day free trial.

I’ve used Punchbowl in the past and it’s always been a great service and app. Some of the designs and features are extra, but that’s understandable. I was attempting to send a card on the standard, no cost version but ran into some difficulty. The option to purchase the upgraded plan with a free trial appeared, so I figured, let me try it. Once I was done using the app, I received an email sometime later stating that I was going to be charged close to a $100. When I reached out to Punchbowl, they stated that my request for refund was rejected. I submitted my request the same day. I went through the BBB because I felt it unfair. They responded that I had used a paid version in 2018 that I don’t even remember having but I take them at their word. My question is why are they able to show a free trial option to me, if in their words I don’t qualify for? I have trouble remembering a few weeks ago, so 2018, how would I have known? Horrible customer service.

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max1234455

9 months ago

Response from developer

Hello, free trials are offered to new users of Punchbowl so they can try out our platform. Customers are limited to one free trial per account. You may have seen the option to start a free trial before logging in to your account. However, once logged in, the option for a free trial will no longer be shown if you have already used your free trial. Please send an email to help@punchbowl.com and we would be more than happy to help answer any additional questions! - Nicole in Marketing

My birthday invitations

So easy and I am difficult so for me to make this work I am so happy. Thank you Punchbowl.
Woohoo

Day for Aurora

9 months ago

Adequate I guess

It’s a decent software but would be cool if there could be some animations. It’s a little outdated if you consider what you could make on canva in minutes. The value of this is that it’s sending all the invites and helps keeping track of everything very easy. I hate the fact that I pay for a premium annual account yet I I am still limited to 50 guest at a gathering I mean I typically don’t have much more than 50 but sometimes 65 to 70 get invited. It seems like if you leave the add a guest feature on and a guest adds a guest in the number goes over 50 it willdecline an RSVP for a guest that has not responded yet. I’m gonna try to use it more this year since I do pay for it I forget about it all the time that schedule send feature is cool.

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Maria Theresa Shelzi

10 months ago

Response from developer

Hi, thanks for reaching out. With your Premium membership plan, you can invite up to 100 guests to each event that you host! Please send us an email at help@punchbowl.com if you have any questions. We would be more than happy to walk you through the amazing perks that are included in your membership! - Nicole in Marketing

HARD TO USE- NOT USER FRIENDLY

I rarely write reviews, but this one needs it! I have used this app for at least three or four party invitations. Both the free version and the paid premium version. If you have any advertising and design sense, this is not for you. Every time I have had to re-create my invitation at least three times initially for the draft to stay. After its finished it is uneditable and frustrating- like I seriously wanna throw my phone against the wall, of course I don’t it’s not the phone or the user’s fault. I have read many Q&A’s that never seem to answer my question. • I have tried using the survey feature and that never seems to generate on the user end or people don’t know it’s there. • When you set the start time, the “PM” is huge and does not match the font. •There’s no ending time available. •It’s impossible to add emojis after your final finish. • The breaks within information always seem to wrap in an odd place and there’s no way to fix by adding spaces or entering return. I reached out to customer service and there is no live person. They just send you an email saying they’ll get back to you. I won’t be renewing this app.

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User0293847747

10 months ago

Response from developer

Hello, I'm sorry you ran into some trouble! Designs can be edited even after they are finalized. Additionally, the font size can be easily changed to help solve some of the issues you mentioned using the editing tools provided. Any additional information, such as event end time, can be added to the "Additional Information" section of your invite for your guests to see. Our Support Team responds to emails pretty much right away, so rest assured we'll get back to you very quickly (often within an hour!) Please reach out to help@punchbowl.com with your account details if you have any additional questions. We want you to be happy! -Nicole in Marketing